CCTV Digit Alarms Hub Operator - FLK12777
| Posting date: | 08 May 2025 |
|---|---|
| Salary: | £13.12 per hour |
| Hours: | Full time |
| Closing date: | 22 May 2025 |
| Location: | Larbert, FK5 4RU |
| Company: | Falkirk Council |
| Job type: | Permanent |
| Job reference: | FLK12777 |
Summary
Job Advert
We are seeking a 0 Hour Casual. CCTV Operator to monitor and maintain our state-of-the-art CCTV systems on behalf of Falkirk Council and our partners.
The service currently provides 84 hours of monitoring per week; therefore, you will cover a variety of shifts consisting of day shifts, back/night shifts including weekends and public holidays. You will be required to work evenings and weekends.
The purpose of this role is to:
- Operate and monitor CCTV and radio systems connected to the CCTV service
- Prioritise response to security systems managed within the CCTV / Digital Alarms Hub in an effective manner
- Record all events and actions undertaken in line with the agreed procedures
- Carry out duties in accordance with Operators’ Guidelines and legislation.
- Review and prioritise requests for viewing of recorded footage making sure urgent requests are dealt with first
- Ensure all footage viewed complies with relevant legislation and produce evidence packages for court cases and further investigations by police
- Follow strict audit trail so that all footage can be accounted for
With a basic Hourly rate of £13:12 per hrs worked.
It is essential that you are educated to SVQ level 3 or equivalent. You must be able to demonstrate excellent communication and customer care skills. You must be numerate, conversant with computerised systems, with the ability to process a variety of enquiries and service requests with a high degree of accuracy whilst always maintaining confidentiality.
It is desirable that you hold a current SIA frontline CCTV licence and have a positive attitude and commitment to quality service. You will be a good team player and have knowledge of data protection legislation.
You will work on an as and when required basis.
If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.
Proud member of the Disability Confident employer scheme