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Early Help Advisor
| Posting date: | 07 May 2025 |
|---|---|
| Salary: | £33,366 to £35,235 per year |
| Hours: | Full time |
| Closing date: | 26 May 2025 |
| Location: | Trowbridge, Wiltshire |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Permanent |
| Job reference: | 4392 |
Summary
Integrated Front Door - Empowering Families, Protecting Futures
We have an exciting opportunity to join our Integrated Front Door team, who work together to ensure a timely consistent, response to all contacts to provide the best outcomes for Wiltshire's children and young people.
We work in the Early Support Hub (ESH) to offer Early Help to families referred for support into IFD who reach either the blue or green threshold. Our team offers various lead roles and specialist support from our experiences, managing a caseload of families daily. Families are offered signposting, Early Support Assessment (ESA), or referred to other agencies for support. We ensure there are no further risks to families after speaking to parents, children, and other professionals involved. We also offer consultations via the IFD main line for anonymous concerns where a Request for Service (RFS) may be needed and offer ESA consultation support.
Besides our day-to-day caseload, we have lead roles and share the delivery of the IFD tour via PowerPoint presentation. The role is fast-paced and can be intense but ultimately very rewarding, as we help families prior to higher social care escalation across Wiltshire.
The ideal candidate will need to demonstrate excellent communication skills and be comfortable operating in a multi-agency environment. Flexibility is key, requiring responsiveness to daily competing demands and proficiency in prioritising workloads.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Samuel Knight, Team Manager, at Samuel.Knight@wiltshire.gov.uk, or call 01225 713959.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.
Disability Confident Employer
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
We have an exciting opportunity to join our Integrated Front Door team, who work together to ensure a timely consistent, response to all contacts to provide the best outcomes for Wiltshire's children and young people.
We work in the Early Support Hub (ESH) to offer Early Help to families referred for support into IFD who reach either the blue or green threshold. Our team offers various lead roles and specialist support from our experiences, managing a caseload of families daily. Families are offered signposting, Early Support Assessment (ESA), or referred to other agencies for support. We ensure there are no further risks to families after speaking to parents, children, and other professionals involved. We also offer consultations via the IFD main line for anonymous concerns where a Request for Service (RFS) may be needed and offer ESA consultation support.
Besides our day-to-day caseload, we have lead roles and share the delivery of the IFD tour via PowerPoint presentation. The role is fast-paced and can be intense but ultimately very rewarding, as we help families prior to higher social care escalation across Wiltshire.
The ideal candidate will need to demonstrate excellent communication skills and be comfortable operating in a multi-agency environment. Flexibility is key, requiring responsiveness to daily competing demands and proficiency in prioritising workloads.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Samuel Knight, Team Manager, at Samuel.Knight@wiltshire.gov.uk, or call 01225 713959.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.
Disability Confident Employer
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.