IT Infrastructure Manager
| Posting date: | 01 May 2025 |
|---|---|
| Salary: | £53,770.00 to £60,721.00 per year |
| Additional salary information: | £53770.00 - £60721.00 a year |
| Hours: | Full time |
| Closing date: | 15 May 2025 |
| Location: | Derby, DE24 8JE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | M0051-25-0038-CG |
Summary
What your typical day looks like: Responsible the maintenance and up-keep for all IT infrastructure assets, including servers, storage and network components including their maintenance and support. Manage vendor and supplier relationships, ensuring accountability and maintaining detailed records of service deliverables across both project work and business-as-usual (BAU) operations. Ensuring that the monitoring of IT performance and capacity is in place with regular reports being provided. To ensure all infrastructure faults / outages are resolved in a timely fashion being the first point of escalation past the Service Desk for such incidents. To ensure that appropriate backups exist of all infrastructure assets through the implementation of suitable controls and procedures. Be the prime point of escalation for IT infrastructure issues. To ensure that, in close collaboration with the Head of Cyber Security & IT Project Manager, that all Infrastructure assets have appropriate threat mitigation controls / Intrusion Detection controls, Infrastructure Risks and Project Deliverables. Conduct regular one-to-one meetings to provide coaching, reinforce leadership values, and support personal and professional development of team members. Management of Infrastructure Support Team including supporting of other Managers within the IT Department. Lead on the 3rd line Incident out of hours on-call service along side the Technical Services Manager. To be a successful IT Infrastructure Manager, youll need: Significant experience working in a complex IT environment. High level of technical knowledge spanning server, storage and Active Directory. Experience of planning and implementing highly complex technical changes within a critical infrastructure environment. Ability to translate strategy into operational plans to deliver IT/Telecommunication/network solutions. Degree or equivalent occupational/professional qualification or experience. MCSE, or equivalent qualification or experience. Ability to motivate and influence others within the organisation. Be a key influencer to business decisions regarding ICT operational processes. Explaining technical concepts to non-technical staff. Ability to work independently without direct supervision, managing and support others to do the same. Ability to manage conflicting priorities within a support environment. Driven to achieve quality standards. Right to work in the UK