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5601 - Crime Caseworker, Birmingham, Legal Aid Agency
| Dyddiad hysbysebu: | 01 Mai 2025 |
|---|---|
| Cyflog: | £24,202 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Mai 2025 |
| Lleoliad: | Birmingham, West Midlands |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 5601 |
Crynodeb
Job Title & Grade: Caseworker – Grade AO
Contract Type: Permanent
Salary range (depending on location): National - £24,202
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: Birmingham
Directorate: Case Management
Team: National Crime Applications Team (NCAT)
Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.
If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 21 hours and to cover 3 days of the week. There may also be a business need to cover full time working hours during initial training.
To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.
Reporting to: Team Manager
Closing date for applications 16th May 2025
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied so that we can discuss options with you.
Case Management
The Case Management department is the delivery function of the LAA and our staff ensure that each year 600,000 new clients are able to access the justice they require, and that their providers are fairly remunerated for the delivery of the legal aid. As part of the work we do, we must ensure that we understand and improve the effectiveness of the schemes whilst achieving value for money.
Crime Case Management Team
The Legal Aid Agency (LAA) is responsible for making sure legal aid services from solicitors, barristers and the not-for-profit sector are available to the general public.
Our work to administer legal aid is essential to the fair, efficient and effective operation of the criminal justice systems and we work closely with legal providers and the wider Ministry of Justice (MoJ) to achieve our purpose.
This commitment is at the heart of our day-to-day decision making and our work to improve legal aid services.
The engagement and commitment of our staff is crucial to achieving our purpose. Crime Case Management is responsible for the processing applications and claims for costs for legal aid and associated items of work.
National Crime Applications Team
The National Crime Applications Team process legal aid applications, considering the financial means of the applicant and whether their case is appropriate for public funding.
The team responds to related correspondence and delivers training to new and existing caseworkers, and deal with the handling of queries, complaints and quality control.
This team is essential in providing service to some of the most vulnerable members of the public either directly or through legal professionals.
Job Summary
As a member of our Case Management Team, Caseworkers at this level will need to understand the regulations and guidelines so they can: -
• Process applications for legal aid or
• Process claims for costs or
• Undertake activities related to the collection of payments
Key Responsibilities:
• Assess applications for legal aid and claims for case payment.
• Correspond with customers in writing.
• Use guidance and regulations to make accurate decisions.
• Ensure your work meets performance targets.
• Ensure all data is processed accurately and securely.
Essential Knowledge, Experience and skills
• Ability to work to deadlines
• Ability to make decisions using evidence/information
• Work well as part of a team
• Ability to use computers and Microsoft 365
• Effective written communication skills