Floor Manager
| Dyddiad hysbysebu: | 01 Mai 2025 |
|---|---|
| Cyflog: | £25,600 i £31,000 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Mai 2025 |
| Lleoliad: | Sale, Greater Manchester |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | VERACE RESTAURANT LIMITED |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | VRF1 |
Crynodeb
Job Summary:
The Floor Manager is responsible for ensuring smooth operations within the dining area, overseeing guest experiences, managing the front-of-house staff, and maintaining high service standards. This role plays a pivotal part in delivering excellent customer service while maintaining the ambiance and efficiency of the restaurant floor.
Key Responsibilities:
• Day to day management, ensuring all guests receive excellent standards of customer service.
• Oversee the smooth flow of operations within the restaurant floor.
• Collaborate with the kitchen and bar teams to ensure that all orders are served as per the customer’s specifications.
• Manage, supervise, and coordinate front-of-house staff, including waitstaff, hosts, and bussers.
• Provide ongoing training and mentorship to ensure that staff maintain high service standards.
• Schedule staff rotas, ensuring appropriate staffing levels for busy periods.
• Setting the standards for efficient and fast paced service, mentoring and developing the team to achieve excellence.
• Manage reservations, walk-ins, and waitlists, optimizing seating arrangements for maximum capacity and efficiency.
• Oversee and manage cash handling, including checking out customers, ensuring correct billing, and processing payments.
• Handle guest inquiries, complaints, and special requests in a professional and timely manner.
• Ensuring excellent standards of cleanliness and hygiene in all areas of the restaurant.
Qualifications:
• Proven experience as a Floor Manager, Assistant Manager, or in a similar role within the restaurant or hospitality industry.
• Excellent communication and leadership skills, with the ability to manage and motivate a team.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
• Flexibility in working hours, including evenings, weekends, and holidays.
• A working knowledge of POS systems and cash handling.
Benefits:
• Competitive salary
• Flexible work schedule
• Employee discounts on food and beverages.
• A supportive and friendly work environment.
If you have a passion for Italian cuisine and hospitality, and you're ready to lead a dynamic team, we want to hear from you! Please submit your resume and cover letter to hr@veracerestaurant.co.uk or in person at Pizzammore Napoli.
Due to the high levels of interest we receive for our roles, we cannot always respond to each application. Therefore if you do not hear back from us within 7 days, you have not been shortlisted for this role.
The Floor Manager is responsible for ensuring smooth operations within the dining area, overseeing guest experiences, managing the front-of-house staff, and maintaining high service standards. This role plays a pivotal part in delivering excellent customer service while maintaining the ambiance and efficiency of the restaurant floor.
Key Responsibilities:
• Day to day management, ensuring all guests receive excellent standards of customer service.
• Oversee the smooth flow of operations within the restaurant floor.
• Collaborate with the kitchen and bar teams to ensure that all orders are served as per the customer’s specifications.
• Manage, supervise, and coordinate front-of-house staff, including waitstaff, hosts, and bussers.
• Provide ongoing training and mentorship to ensure that staff maintain high service standards.
• Schedule staff rotas, ensuring appropriate staffing levels for busy periods.
• Setting the standards for efficient and fast paced service, mentoring and developing the team to achieve excellence.
• Manage reservations, walk-ins, and waitlists, optimizing seating arrangements for maximum capacity and efficiency.
• Oversee and manage cash handling, including checking out customers, ensuring correct billing, and processing payments.
• Handle guest inquiries, complaints, and special requests in a professional and timely manner.
• Ensuring excellent standards of cleanliness and hygiene in all areas of the restaurant.
Qualifications:
• Proven experience as a Floor Manager, Assistant Manager, or in a similar role within the restaurant or hospitality industry.
• Excellent communication and leadership skills, with the ability to manage and motivate a team.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
• Flexibility in working hours, including evenings, weekends, and holidays.
• A working knowledge of POS systems and cash handling.
Benefits:
• Competitive salary
• Flexible work schedule
• Employee discounts on food and beverages.
• A supportive and friendly work environment.
If you have a passion for Italian cuisine and hospitality, and you're ready to lead a dynamic team, we want to hear from you! Please submit your resume and cover letter to hr@veracerestaurant.co.uk or in person at Pizzammore Napoli.
Due to the high levels of interest we receive for our roles, we cannot always respond to each application. Therefore if you do not hear back from us within 7 days, you have not been shortlisted for this role.