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Client Retention Specialist
| Posting date: | 28 April 2025 |
|---|---|
| Salary: | £25,480 per year |
| Additional salary information: | £34,270 OTE (£25,480 basic + Bonus (uncapped bonus potential) |
| Hours: | Full time |
| Closing date: | 28 May 2025 |
| Location: | Rotherham, South Yorkshire |
| Remote working: | On-site only |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | RDC0325 |
Summary
We are looking for a dynamic Client Retention Specialist to enhance client satisfaction and drive upselling initiatives. Your goal is to maintain a positive relationship with our clients while identifying additional needs.
Day-to-Day Responsibilities:
Manage inbound communication from existing customers.
Provide top-notch service while retaining customer loyalty.
Strategically recommend and upsell additional services.
Record call details and outcomes.
Requirements:
Prior experience in a sales or retention role preferred.
Exceptional listening and problem-solving abilities.
Competitive spirit with a heart for helping others.
Why You'll Love It:
£25,480 starting salary, with unlimited earning potential
40-hour workweek with shifts planned one month in advance
Health, dental, and wellbeing perks
In-depth training and career growth support
This role is based on-site in Rotherham, S63 – 5x 8-hour shifts/week.
Apply now and turn your people skills into a high-earning career!
Day-to-Day Responsibilities:
Manage inbound communication from existing customers.
Provide top-notch service while retaining customer loyalty.
Strategically recommend and upsell additional services.
Record call details and outcomes.
Requirements:
Prior experience in a sales or retention role preferred.
Exceptional listening and problem-solving abilities.
Competitive spirit with a heart for helping others.
Why You'll Love It:
£25,480 starting salary, with unlimited earning potential
40-hour workweek with shifts planned one month in advance
Health, dental, and wellbeing perks
In-depth training and career growth support
This role is based on-site in Rotherham, S63 – 5x 8-hour shifts/week.
Apply now and turn your people skills into a high-earning career!