Motor Insurance Claims Customer Service Representative
| Posting date: | 28 April 2025 |
|---|---|
| Salary: | £22,500 per year |
| Hours: | Full time |
| Closing date: | 28 May 2025 |
| Location: | Egerton, Bolton |
| Remote working: | On-site only |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | BD-4R |
Summary
Full-time | Permanent | On-site | Salary starts from 22,500
Join our team as a Claims Customer Service Representative specializing in motor insurance. You'll handle initial customer contact after a loss and ensure a positive and reassuring first claims experience.
Responsibilities Include:
Intake of First Notice of Loss reports via phone, email, or online systems.
Ask detailed questions to collect necessary claim information.
Deliver a caring and supportive customer experience.
Enter claims data accurately and efficiently.
Support claims team with documentation and preliminary investigations.
Requirements:
Previous experience in customer service or insurance preferred.
Excellent listening and data collection skills.
Strong empathy, patience, and communication abilities.
What we offer:
✔ Birthday leave, holiday sell scheme, bonuses
✔ Free parking, hybrid benefits, and professional development
✔ Mental health & first-aid support
✔ Fun, inclusive work culture
Drive your career forward—apply now and join our claims family.
Join our team as a Claims Customer Service Representative specializing in motor insurance. You'll handle initial customer contact after a loss and ensure a positive and reassuring first claims experience.
Responsibilities Include:
Intake of First Notice of Loss reports via phone, email, or online systems.
Ask detailed questions to collect necessary claim information.
Deliver a caring and supportive customer experience.
Enter claims data accurately and efficiently.
Support claims team with documentation and preliminary investigations.
Requirements:
Previous experience in customer service or insurance preferred.
Excellent listening and data collection skills.
Strong empathy, patience, and communication abilities.
What we offer:
✔ Birthday leave, holiday sell scheme, bonuses
✔ Free parking, hybrid benefits, and professional development
✔ Mental health & first-aid support
✔ Fun, inclusive work culture
Drive your career forward—apply now and join our claims family.