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Home from Hospital Facilitator
| Posting date: | 25 April 2025 |
|---|---|
| Salary: | £27,846 per year, pro rata |
| Hours: | Full time |
| Closing date: | 11 May 2025 |
| Location: | Weston-Super-Mare, North Somerset |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Alliance Homes Group |
| Job type: | Permanent |
| Job reference: |
Summary
Our Home From Hospital Team aim to support the local health & social care systems, by facilitating timely patient discharges and preventing unnecessary readmissions by connecting customers to community services that in turn reduce the demand on statutory services.
A key part of this role is to identify patients and carers requiring practical, non-medical support to ensure a safe and timely transition home following a stay in hospital. You will carry out a mixture of advice, guidance, signposting and practical tasks such as assessing & arranging delivery of aids and adaptations, arranging installation of key safes or Carelink systems. You will also advise and support customers with tasks such as claiming benefits, debt management and housing issues that promote independence and improve health and wellbeing.
We support Weston General Hospital and other local hospitals where residents are returning home to North Somerset. On a rota basis you will visit the different hospitals we work with, therefore you will need to be able to travel out of area independently when needed.
About you:
Having experience of working in a support, health, or care environment, you will be able to demonstrate your excellent customer support and customer service skills from working with a range of people. You will also need great communication skills, both written and interpersonal.
Please note: this is not a domiciliary/personal care role.
On occasion, to meet the needs of our customers, you may need to work outside of your traditional hours.
Due to the nature of this role, you will need to be able to drive with access to your own vehicle or have access to alternative transport.
The successful candidate will also be subject to a satisfactory Enhanced DBS check and hospital security check.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now.
A key part of this role is to identify patients and carers requiring practical, non-medical support to ensure a safe and timely transition home following a stay in hospital. You will carry out a mixture of advice, guidance, signposting and practical tasks such as assessing & arranging delivery of aids and adaptations, arranging installation of key safes or Carelink systems. You will also advise and support customers with tasks such as claiming benefits, debt management and housing issues that promote independence and improve health and wellbeing.
We support Weston General Hospital and other local hospitals where residents are returning home to North Somerset. On a rota basis you will visit the different hospitals we work with, therefore you will need to be able to travel out of area independently when needed.
About you:
Having experience of working in a support, health, or care environment, you will be able to demonstrate your excellent customer support and customer service skills from working with a range of people. You will also need great communication skills, both written and interpersonal.
Please note: this is not a domiciliary/personal care role.
On occasion, to meet the needs of our customers, you may need to work outside of your traditional hours.
Due to the nature of this role, you will need to be able to drive with access to your own vehicle or have access to alternative transport.
The successful candidate will also be subject to a satisfactory Enhanced DBS check and hospital security check.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.