Dewislen

Switchboard Operator | Homerton Healthcare NHS Foundation Trust

Manylion swydd
Dyddiad hysbysebu: 24 Ebrill 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £29,583 p.a. incl.
Oriau: Llawn Amser
Dyddiad cau: 24 Mai 2025
Lleoliad: Hackney London, E9 6SR
Cwmni: Homerton University Hospital NHS Foundation Trust
Math o swydd: Parhaol
Cyfeirnod swydd: 7092390/293-CSEP-0551

Gwneud cais am y swydd hon

Crynodeb


Are you a confident communicator with excellent customer service skills? Do you enjoy being the first point of contact in a fast-paced environment? We’re looking for aSwitchboard Operator to be the welcoming voice of our organisation!

As a Switchboard Operator, you’ll be the first point of contact for callers, providing a warm and professional greeting while efficiently directing calls to the appropriate departments or individuals. You’ll also support general administrative tasks to help keep operations running smoothly.

If you’re passionate about helping people and making a great first impression, we’d love to hear from you!

***ADVERT MAY CLOSE EARLY DUE TO HIGH APPS***

Answering calls in a timely fashion and directing to the correct extensions, also with pager and bleep systems.

Providing information to callers. Dealing with emergency calls and various alarms, taking appropriate actions for each.

The day-to-day provision of effective, efficient, quality telecommunications service to the Homerton University Hospital Trust.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.


This advert closes on Thursday 8 May 2025

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Gwneud cais am y swydd hon