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Outreach Worker

Job details
Posting date: 22 April 2025
Salary: £12.21 per hour
Hours: Part time
Closing date: 25 April 2025
Location: Edinburgh and Lothians
Remote working: Hybrid - work remotely up to 1 day per week
Company: Pain Concern
Job type: Contract
Job reference: Outreach Worker

Summary

Vacancy: Outreach Worker
Role Description

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.  

All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results 


Role purpose

This non-clinical role supports our aim in delivering community Pain Education and providing information to help people in the self-management of their chronic pain. 

We are looking for an enthusiastic individual to raise awareness, support and coordinate our Pain Education sessions in the community. 

Our organisation is committed to safe recruitment in line with the relevant legislation and guidance. Due to the nature of the role, successful applicants will be required to undertake a PVG check and will successfully complete Safeguarding, PREVENT Duty and Trauma online training.  The cost of a PVG will be covered by Pain Concern.  


What you would be doing

Assist Educators with facilitation of Pain Education sessions 

Assist with coordinating and training Community Champion Volunteers 

Help with program promotion and outreach  

Distribute educational materials and resources  

Participate in community events and fairs 

Pro-actively build relationships with local schools, libraries, and health care professionals in the community.  

Identify potential partners/sponsors for Pain Education sessions  

Adhere to Pain Concern’s policies including Safeguarding. 

Represent Pain Concern in professional manner  

Signpost to NHS and Pain Concern’s suite of resources. 

Assist with data collection and evaluation  

Attend training sessions and supervision sessions  

Complete any administrative tasks. 


Is this role right for me?

We are looking for an individual who possesses some or all of the below experiences, skills and qualities.  

Pain Management Programme graduate / lived personal experience/Interest in chronic pain 

Experience of implementing pain management strategies 

Excellent interpersonal skills and the ability to communicate and listen effectively  

Excellent planning, coordination, organisational and time management skills;  

Facilitation skills 

A flexible team player  

Approachable and able to build effective relationships with the wider community 

Experience of using Microsoft Teams, and administration relating to this 

A working understanding of IT and Microsoft office  

A positive attitude, enthusiastic, patient with a professional approach to work. 


Hours of work and location 

Hours  

8 hours per week 

Hours will be within our operational hours Monday to Friday 8am to 5pm. 



Location 

Based in and around Edinburgh and the Lothians. 

Hybrid working with the requirement to travel for beneficiary face to face appointments and other organisational meetings and training across Edinburgh and the Lothians. Occasional travel to Stirling and other areas across Scotland maybe required.  

This role is 90% office or community based. Travel expenses between our office and meetings or events are covered in line with our expenses policy. 

Please note the commute to/from the office (from your home) is not included in the working hours, and these costs are not covered.



Benefits to you 

Support from a dedicated line manager 

Access to an Employee Assistance programme 

Regular supervision sessions to support you in your role 

Free on site parking at the office 





Reporting to  

People, Project and Operations Manager 



Rate of pay

£12.21 per hour 

Fixed term for 12 months 


How do I apply?

Download and complete an application form our website: Pain Concern - Outreach Worker 

For more information, please contact hr@painconcern.org.uk   



Key Dates

Applications close Friday 25th April 2025

Interviews week commencing 12th May 2025