Driver/Health Care Assistant | Norfolk Community Health and Care NHS Trust
| Posting date: | 16 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,169 pro rata per annum |
| Hours: | Part time |
| Closing date: | 22 May 2025 |
| Location: | Norwich, NR2 3TU |
| Company: | Norfolk Community Health and Care NHS Trust |
| Job type: | Permanent |
| Job reference: | 7154864/839-7154864-RB |
Summary
To provide a supportive role to the Out of Hours Community Nursing Service in the delivery of high standards of healthcare to patients within their own homes, care homes, the travelling community and in clinics.
As part of the Urgent Community Response (UCR) Team you will be required:
Work in partnership with the nurse co-ordinator to support deployment of clinical teams as
directed.
Drive Nurses to visits of patients
Undertake care under the supervision of the registered nurse
Engage in the use of SystmOne including mobile working
Engage with referral to discharge standard processes
To be aware of the demand and capacity model which will reflect workload needs at any given time
Engage in admission avoidance when required
Find out more about working for our organisation here:
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Coordination support
Work as part of the clinical triage team within the Out of Hours Community Nursing service, and under the direction of a nurse coordinator, whilst on shift undertake the registering of referrals. Under supervision of the nurse coordinator assist in allocation of visits and to ensure visits are prioritised according to the service and the patient need.
Ensure all documentation and recordkeeping undertaken in line with local SOP’s and Trust Policies.
Use assistive technology to support the allocation/ deployment of visits fairly and efficiently
Assist with processing of urgent referrals by using geographical knowledge with the assistance of technology.
Work in accordance with the local processes and standard operating procedures as set out by the Trust.
Be a knowledge resource for troubleshooting assistive technology alongside the nurse co-ordinator.
Effectively communicate with teams deployed to visits.
Driver
Locate and drive the Out of Hours Nurse safely to designated address and back to the team’s base
Ensure the vehicle used is fuelled and maintained in accordance with the lease terms and road safety regulations, and ready to use at the start of each shift
Ensure that the vehicle logs are completed at the end of each shift to a standard to satisfy auditors
Interact with satnav devices including training and troubleshooting
Effectively communicate with co-ordination team
HCA
Assist the nurse with moving and handling patients as required. Assist the nurse with clinical tasks whererequired
Assist in the delivery and collection of equipment
Demonstrate an awareness and understanding of consent, and gain consent as appropriate following
organisational policies
Be exposed to bodily fluids, infected material, blood products, when assisting with clinical tasks, therefore must utilise precautions and adhere to infection control policies
General
Maintain confidentially and dignity of patients at all times
Be a committed member of the out of Hours Community Nursing service and contribute productively to the delivery of the service
Support the day service by effectively communicating information to the appropriate teams
Report any problems to the coordinator or Line Manager
Report incidents via the Datix incident reporting system
Ensure the base and cars are left secure at all times and ensure the vehicle is clean and tidy
Responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately
Contribute to the requisitioning of supplies and equipment through electronic ordering systems
Share responsibility of indirect patient contact tasks, such as answering telephones, arranging appointments, and processing referrals
Work with the team to ensure all shifts are effectively covered by coordination of time off, annual leave, and flexibility in covering absences
This advert closes on Monday 5 May 2025
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