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Receptionist / Administration Assistant
| Dyddiad hysbysebu: | 21 Ebrill 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Ebrill 2025 |
| Lleoliad: | Elland, HX5 0EE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4894-25-0000 |
Crynodeb
The following are the core responsibilities of the Receptionist / Administration Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a.Process incoming and outgoing mail b.File and store records as required c.Process changes to patient registration, deduction of record and new patient registration d.Input data into the patients healthcare records as necessary e.Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately f.Welcome patients and visitors to the organisation, directing requests appropriately g.Complete opening and closing procedures in accordance with the duty rota h.Maintain and monitor the practice appointment system i.Process personal, telephone and e-requests for appointments j.Signpost patients to the correct service k.Initiating contact with and responding to, requests from patients, team members and external agencies l.Code data on the clinical IT system m.Scan patient related documentation and attach scanned documents to patients healthcare records n.Data entry of new and temporary registrations and relevant patient information as required o.Input data into patients healthcare records as necessary p.Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team q.Manage all queries as necessary in an efficient manner r.Carry out system searches as requested s.Maintain a clean, tidy, effective working area at all times t.Monitor and maintain the reception area and notice boards u.Support all clinical staff with general tasks as requested In addition to the primary responsibilities, the Receptionist / Administration Assistant may be requested to: a.Partake in audit as directed by the audit lead b.Support administrative staff, providing cover during staff absences c.Action incoming emails and correspondence as necessary d.To support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently e.Order and monitor stationery supplies f.Produce, maintain and participate in the receptionist rota for lunch and out of hours cover g.Deputise and support during periods of absence h.Support in producing and maintaining the duty rota i.Support the Practice Manager with all Patient Participation Group related matters j.Support the health promotion lead and display promotional material on the allocated noticed boards and in the waiting room