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Clinical Administrator - FlexiBank
| Dyddiad hysbysebu: | 16 Ebrill 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 per hour |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 04 Mai 2025 |
| Lleoliad: | TN24 0YS |
| Cwmni: | ONE Hatfield Hospital |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 36392-403-04150454 |
Crynodeb
CLINICAL ADMINISTRATOR - FLEXIBANK
One Ashford Hospital in Kent is looking for an experienced clinical administrator to join the radiology admin team.
Please note: this is a FlexiBank role working on an 'as and when required' basis; you will be required to supplement staffing levels during busy periods and provide cover for existing staff during periods of annual leave or absence. Hours of work will be between 8am-8pm Mon-Fri.
Reporting to the Diagnostic Imaging Manager, as a clinical administrator you will provide a professional reception and appointments system for all modalities in the Radiology Department, including:
o Being the first point of contact in person at the radiology reception desk and on the telephone for patients, hospital personnel, medical staff and consultants.
o Working as part of a highly trained and experienced team, exercising initiative and prioritising workloads whilst following departmental policies and procedures.
o Greet patients in a welcoming friendly manner, book patients into the department, confirming records of the patient details are accurate and up to date ensuring amendments are made on Compucare where necessary in real time. Perform a credit card swipe when required.
o Open/distribute and monitor emails identifying urgent referrals.
o Interpret request information to ascertain examination request and scan. Allocate and book patient requests/appointments on to the Compucare system with appropriate radiologist and/or in appropriate timeslot, ensuring patient details are correct.
o Liaise with Radiographers / Radiologists regarding vetting / protocolling requests within a timely manner and discuss concerns regarding duplicate requests.
o Book appointments in person, via telephone and post. Ensure the correct appointment letter processed indicating correct examination prep.
CLINICAL ADMINISTRATOR - FLEXIBANK
QUALIFICATIONS
o Minimum GCSE education or equivalent
EXPERIENCE
o Proven ability to work effectively in a team environment and independently as required.
o 2 years relevant experience within an administrative or customer service role
SKILLS
o Demonstrable customer service skills and awareness
o Excellent telephone manner
o Good interpersonal skills
o To be able to work under pressure and meet tight deadlines
o Flexible attitude and approach to the role
o Sound computer skills
o Organisational skills
o Ability to work as a team member
o Excellent written and verbal communication skills
o Flexibility and adaptability to meet the changing needs of the business
DESIRABLES
o Previous health sector experience
o Knowledge of safeguarding procedures and commitment to patient safety.
CLINICAL ADMINISTRATOR - FLEXIBANK
ABOUT THE HOSPITAL
One Ashford Hospital is one of Kent's newest private hospitals. Patients receive fast access to appointments with specialist Consultants, diagnostic imaging and treatment for a range of health concerns. Our private hospital has been designed with the latest technology and with patient care at its heart.
In September 2023, we joined with Phoenix Hospital Group, a leading London based private healthcare group. Phoenix provide exceptional patient centred care with three state-of-the-art medical facilities in the Harley Street Medical Precinct in Central London and one in Chelmsford, Essex.
One Ashford is next door to the William Harvey Hospital and is close to junction 10 of the M20. Parking is available and is ideally located for candidates living in and around the Ashford area.
OUR RECRUITMENT PROCESS
At One Ashford Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.
ONE ASHFORD HOSPITAL IS COMMITTED TO SAFEGUARDING AND PROMOTING THE WELFARE OF CHILDREN, YOUNG PEOPLE, AND VULNERABLE ADULTS. ALL STAFF ARE EXPECTED TO SHARE THIS COMMITMENT. THE SUCCESSFUL CANDIDATE WILL BE REQUIRED TO UNDERGO AN ENHANCED DBS CHECK AND PROVIDE SATISFACTORY REFERENCES. THEY WILL ALSO BE SUBJECT TO PROOF OF ELIGIBILITY TO WORK IN THE UK.
One Ashford Hospital reserves the right to remove job adverts before the closing date.
OAH: Clinical Administrator / Clinical Administrator
One Ashford Hospital in Kent is looking for an experienced clinical administrator to join the radiology admin team.
Please note: this is a FlexiBank role working on an 'as and when required' basis; you will be required to supplement staffing levels during busy periods and provide cover for existing staff during periods of annual leave or absence. Hours of work will be between 8am-8pm Mon-Fri.
Reporting to the Diagnostic Imaging Manager, as a clinical administrator you will provide a professional reception and appointments system for all modalities in the Radiology Department, including:
o Being the first point of contact in person at the radiology reception desk and on the telephone for patients, hospital personnel, medical staff and consultants.
o Working as part of a highly trained and experienced team, exercising initiative and prioritising workloads whilst following departmental policies and procedures.
o Greet patients in a welcoming friendly manner, book patients into the department, confirming records of the patient details are accurate and up to date ensuring amendments are made on Compucare where necessary in real time. Perform a credit card swipe when required.
o Open/distribute and monitor emails identifying urgent referrals.
o Interpret request information to ascertain examination request and scan. Allocate and book patient requests/appointments on to the Compucare system with appropriate radiologist and/or in appropriate timeslot, ensuring patient details are correct.
o Liaise with Radiographers / Radiologists regarding vetting / protocolling requests within a timely manner and discuss concerns regarding duplicate requests.
o Book appointments in person, via telephone and post. Ensure the correct appointment letter processed indicating correct examination prep.
CLINICAL ADMINISTRATOR - FLEXIBANK
QUALIFICATIONS
o Minimum GCSE education or equivalent
EXPERIENCE
o Proven ability to work effectively in a team environment and independently as required.
o 2 years relevant experience within an administrative or customer service role
SKILLS
o Demonstrable customer service skills and awareness
o Excellent telephone manner
o Good interpersonal skills
o To be able to work under pressure and meet tight deadlines
o Flexible attitude and approach to the role
o Sound computer skills
o Organisational skills
o Ability to work as a team member
o Excellent written and verbal communication skills
o Flexibility and adaptability to meet the changing needs of the business
DESIRABLES
o Previous health sector experience
o Knowledge of safeguarding procedures and commitment to patient safety.
CLINICAL ADMINISTRATOR - FLEXIBANK
ABOUT THE HOSPITAL
One Ashford Hospital is one of Kent's newest private hospitals. Patients receive fast access to appointments with specialist Consultants, diagnostic imaging and treatment for a range of health concerns. Our private hospital has been designed with the latest technology and with patient care at its heart.
In September 2023, we joined with Phoenix Hospital Group, a leading London based private healthcare group. Phoenix provide exceptional patient centred care with three state-of-the-art medical facilities in the Harley Street Medical Precinct in Central London and one in Chelmsford, Essex.
One Ashford is next door to the William Harvey Hospital and is close to junction 10 of the M20. Parking is available and is ideally located for candidates living in and around the Ashford area.
OUR RECRUITMENT PROCESS
At One Ashford Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.
ONE ASHFORD HOSPITAL IS COMMITTED TO SAFEGUARDING AND PROMOTING THE WELFARE OF CHILDREN, YOUNG PEOPLE, AND VULNERABLE ADULTS. ALL STAFF ARE EXPECTED TO SHARE THIS COMMITMENT. THE SUCCESSFUL CANDIDATE WILL BE REQUIRED TO UNDERGO AN ENHANCED DBS CHECK AND PROVIDE SATISFACTORY REFERENCES. THEY WILL ALSO BE SUBJECT TO PROOF OF ELIGIBILITY TO WORK IN THE UK.
One Ashford Hospital reserves the right to remove job adverts before the closing date.
OAH: Clinical Administrator / Clinical Administrator