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Business/Practice Manager
| Dyddiad hysbysebu: | 16 Ebrill 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Mai 2025 |
| Lleoliad: | Blackburn, BB1 5ER |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2068-25-0001 |
Crynodeb
Job Title: Practice Business Manager Location: Primrose Bank Medical Centre, Blackburn Hours: Part-time 26 hours per week over 5 days Reports to: GP Partners Salary: Competitive and dependent on experience Job Summary Primrose Bank Medical Centre is seeking an experienced and motivated Practice Business Manager to lead the operational and strategic management of the practice across two sites. Youll be joining a supportive and established team dedicated to delivering high-quality patient care to a diverse population of nearly 9,800 patients. As a member of North PCN, which includes five practices working collaboratively across Blackburn, you will be involved in shaping services and contributing to wider network goals. This is a key leadership role requiring someone with solid general practice experience, ideally having led a CQC inspection and comfortable working within NHS and regulatory frameworks. You'll ensure day-to-day operations run smoothly while supporting long-term planning, staff development, compliance, and service improvement. Key ResponsibilitiesLeadership & Strategic Management Work closely with the Partners to develop and implement strategic and business plans. Contribute to the wider development of North PCN, representing the practice at PCN and locality meetings. Lead a positive and inclusive team culture that promotes accountability, innovation, and patient-centred care. Operational Management Manage the day-to-day running of both sites, including staff scheduling, service delivery, and premises oversight. Implement systems and workflows to ensure efficiency and a high standard of care. Liaise with ARRS roles and external stakeholders to support integrated care delivery. Financial Management Oversee budgeting, payroll, and financial planning. Manage income streams including QOF, IIF, Enhanced Services, PCN funding, and private work. Ensure timely and accurate claims, reporting, and contract compliance. Human Resources Lead on recruitment, induction, training, appraisals, and HR support for non-clinical staff. Maintain accurate HR records and ensure employment law and best practice are followed. Address performance issues, grievances, and absences effectively and sensitively. Compliance & CQC Readiness Lead on CQC preparation, inspections, and action plans experience of successfully managing a CQC inspection is essential. Ensure compliance with all regulatory requirements including GDPR, Health & Safety, and safeguarding. Maintain and regularly update all practice policies, procedures, and risk assessments. IT & Digital Development Oversee practice IT systems and digital tools, ensuring they support efficient and secure working. Support the implementation of online triage, digital consultations, and workflow improvements. Maintain business continuity and data security plans. Patient Services & Communication Oversee patient access, appointments, complaints, and feedback processes. Ensure excellent customer service and continuity of care, especially for patients with limited digital access. Support the development of patient engagement activities and the Patient Participation Group (PPG).