Internal Sales Support
| Dyddiad hysbysebu: | 16 Ebrill 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Mai 2025 |
| Lleoliad: | RG41 2FD |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Hamilton Rentals |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
JOB PURPOSE
The role is to provide support to End User Account Managers, with an aspiration to progress into a full pro-active sales role.
JOB SPECIFIC REQUIREMENTS
The ideal candidate is an experienced individual, focused on accuracy.
Preferably to have a good range of current and relevant IT and AV knowledge gained through sales account experience within the IT/AV sectors.
Team player who thrives on working in a fast-paced sales environment.
KEY RESPONSIBILITIES
• Picking up new Rental/Sales enquiries – working closely with / in support of the Account Manager.
• Searching RMS (Internal database) for availability.
• Raising and sending quotes. Working with A/C Manager on final rental/sale pricing.
• Processing new orders.
• Raising Extensions.
• Raising Quotes.
• Raising fault logs/swap outs
• Raising Manual Invoices/Credits
• Raising collections
• Arranging Installs/De-installs – requesting pricing from Operations
• Ensuring requested delivery and collection dates are met
• Tracking orders for delivery and keeping customers informed
• Pro-actively chasing timely return or extension of rental orders, raising extension/purchase off rental quotes where required, processing once PO received.
• Covering the sales floor when Sales meetings/courses etc take place
• Assist with certain Ad Hoc projects
EXPERIENCE, KNOWLEDGE, SKILLS & BEHAVIOURS
EXPERIENCE:
• Minimum of 2 years’ experience in sales account management role.
• Experience within an IT and/or AV rental environment preferred but not essential.
• Experience within a fast paced, dynamic company delivering to SMB/SME/enterprise customers.
KNOWLEDGE:
• Previous IT experience.
• Problem solving.
• Project strategy/deployment (preferred but not essential).
SKILLS:
• Excellent attention to detail
• Excellent communication skills
• Listening skills
• Problem solving skills
• Self-motivated and goal orientated
• Ability to work as part of a team
• Good use of initiative
• Enthusiastic and flexible approach to interdepartmental projects
• Organisation and planning skills
• Ability to manage a number of different deadlines
• Customer focused (internal/external)
• Proficient in the use of MS Office
BEHAVIOURS:
• Confident team player who thrives on working in a fast paced but well-structured sales environment.
• Positive approach and body language.
• Can demonstrate their ability to go the extra mile - to exceed expectations.
• Creative abilities to develop innovative ways of dealing with business challenges.
• Presence of Mind.
The role is to provide support to End User Account Managers, with an aspiration to progress into a full pro-active sales role.
JOB SPECIFIC REQUIREMENTS
The ideal candidate is an experienced individual, focused on accuracy.
Preferably to have a good range of current and relevant IT and AV knowledge gained through sales account experience within the IT/AV sectors.
Team player who thrives on working in a fast-paced sales environment.
KEY RESPONSIBILITIES
• Picking up new Rental/Sales enquiries – working closely with / in support of the Account Manager.
• Searching RMS (Internal database) for availability.
• Raising and sending quotes. Working with A/C Manager on final rental/sale pricing.
• Processing new orders.
• Raising Extensions.
• Raising Quotes.
• Raising fault logs/swap outs
• Raising Manual Invoices/Credits
• Raising collections
• Arranging Installs/De-installs – requesting pricing from Operations
• Ensuring requested delivery and collection dates are met
• Tracking orders for delivery and keeping customers informed
• Pro-actively chasing timely return or extension of rental orders, raising extension/purchase off rental quotes where required, processing once PO received.
• Covering the sales floor when Sales meetings/courses etc take place
• Assist with certain Ad Hoc projects
EXPERIENCE, KNOWLEDGE, SKILLS & BEHAVIOURS
EXPERIENCE:
• Minimum of 2 years’ experience in sales account management role.
• Experience within an IT and/or AV rental environment preferred but not essential.
• Experience within a fast paced, dynamic company delivering to SMB/SME/enterprise customers.
KNOWLEDGE:
• Previous IT experience.
• Problem solving.
• Project strategy/deployment (preferred but not essential).
SKILLS:
• Excellent attention to detail
• Excellent communication skills
• Listening skills
• Problem solving skills
• Self-motivated and goal orientated
• Ability to work as part of a team
• Good use of initiative
• Enthusiastic and flexible approach to interdepartmental projects
• Organisation and planning skills
• Ability to manage a number of different deadlines
• Customer focused (internal/external)
• Proficient in the use of MS Office
BEHAVIOURS:
• Confident team player who thrives on working in a fast paced but well-structured sales environment.
• Positive approach and body language.
• Can demonstrate their ability to go the extra mile - to exceed expectations.
• Creative abilities to develop innovative ways of dealing with business challenges.
• Presence of Mind.