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VCH Care Co-ordinator
| Dyddiad hysbysebu: | 16 Ebrill 2025 |
|---|---|
| Cyflog: | £14.12 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £14.12 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Mai 2025 |
| Lleoliad: | Farnborough, GU147SR |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | U0077-25-0013 |
Crynodeb
Job Title: Care Co-ordinator VC@H Responsible to:Operations Manager VC@H Accountable to:Lead Nurse VC@H, NHUC Medical Director Hours:12 per week working every Monday, Tuesday & Wednesday 09:00 13:00, with the opportunity to cover additional hours where required. Role Summary With support from the wider Same Day Care (SDC) management team be responsible for the management of the Virtual Care at Home Service (VC@H). Working autonomously but asking for support where required and recognising where escalation is necessary. The service in its current form will operate until the end of May 2026. Job Summary The Care Coordinator role works closely alongside the nursing team for the Virtual Care at Home service in North Mid Hampshire. The service manages patients referred in from General Practice, HHFT, OOS, SCAS across the North Mid Hampshire ICP area. Adult patients within an agreed referral criteria are offered admission to the service. Patients are issued with a Pulse Oximeter and onboarded onto the digital platform, Whzan. This allows them to submit their observations three times daily using the WhzApp. The post holder will undertake key activities across the service, supporting the VC@H nursing team and North Mid practices by providing efficient, timely, well organised administrative and operational support. Main Duties Day to day administration of the VC@H service including liaison with general practice, patients and North Mid Hampshire system wide colleagues. Call patients to explain the service and take relevant history e.g., health conditions, medications, and vaccination status Contact North Mid practices to arrange collection of our VC@H packs and liaise with the patients with the necessary details Support the VC@H clinicians in the use of the Whzan platform to onboard and discharge patients Use AccuRx/GoodSam and set templates to make patients aware that they have come to the end of their monitoring time Continuously monitor the service email inbox throughout the day Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines with appropriate regard to confidentiality. Ability to use own resourcefulness and common sense, but also a knowledge of when to seek assistance. Liaising with the Operations Manager for reporting and investigating incidents for the service using the Sentinel platform Whilst these are the specific duties relevant to the role the post is part of a wider Care Coordinator team and where necessary the post holder will be asked to provide support to this team undertaking other duties.