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CCTV and Control Room Operative L3

Job details
Posting date: 14 April 2025
Hours: Full time
Closing date: 14 May 2025
Location: Nottingham, NG7 3HJ
Company: Nottingham City Council
Job type: Permanent
Job reference: 4993

Summary

Contract Type: Permanent

Working Hours: 37 Hours per week - Working Monday to Friday 8am - 4pm (excluding Bank Holidays)

Worker Type: Onsite Worker

Salary: Starting Salary is £27,711 (Level one) rising up to £30,060 per annum (pro rata for part-time)

Location: Woodlands CCTV Control Room, Radford, Nottingham, NG7 3HJ

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

To work as part of a team within the CCTV Control Room that provides a service ensuring the safety of Nottingham’s citizens, Businesses, members of the public, visitors and the wider Council. Supporting the Police in the detection and prevention of crime with the main focus on checking CCTV Media enquires and ensure all requests are met within the timescale within the CCTV Policy and to check that all necessary paperwork is complete and available for audit purposes. You will be working on various CCTV system, which will require downloads from the control room and travel to other sites across Nottingham when required.
To provide assistance and support alongside our partner agencies by providing and ensuring that all necessary CCTV Media aspects are met, which includes the handling of CCTV footage requests, SARs, PIRs and RIPA Requests.

About You

The ideal candidate will have:

· SIA CCTV Licence (Up to Date)

· Experience of dealing with customers in a polite, professional and courteous manner, including taking the team lead with CCTV Media Request Handling, and all reports are completed to a high standard and securely saved for audit purposes

· Good Knowledge with the use of various CCTV systems and to download requested footage from either an internal or external Authority and providing evidential data in a reasonable timescale within the CCTV Policy

· Ability to handle SAR, PIR and RIPA requests and ensure that we are complaint with the running of our CCTV operations

· Attend Meetings with our internal and external partners to assist with our CCTV operations and to fully communicate relevant feedback to all CCTV teams, including the control room manager

· Ability to be lone working on occasions as CCTV downloads may be required ‘off-site’ (away from the CCTV Control Room)

· Produce and keep auditable records relating to the CCTV Day-to-day operations, maintaining logs and records or calls and emails, activities or other information within the agreed protocols



- This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.

- A NPPV (Non-Police Personal Vetting - Level 2) is required for this post

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Kenneth Cromwell - CCTV Control Room Manager, by telephone on 0115 876 2125 or by email kenneth.cromwell@nottinghamcity.gov.uk.

Closing Date: 30th April 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: 5th May 2025

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.