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Attendance Officer

Manylion swydd
Dyddiad hysbysebu: 11 Ebrill 2025
Oriau: Llawn Amser
Dyddiad cau: 28 Ebrill 2025
Lleoliad: Norwich, Norfolk, NR14 7QP
Cwmni: Teaching Vacancies
Math o swydd: Parhaol
Cyfeirnod swydd: 99c467ad-77b7-49b8-b23a-0c92c8e1a80c

Crynodeb

What skills and experience we're looking for

Specific:

• Understand attendance priorities of the school
• Support attendance of students at the school and ensure information is accurately recorded on system
• Manage on a daily basis attendance via our MIS System (BromCom)
• Complete first day calling and action communications into school linked to attendance
• Attend meetings when required linked to attendance and make accurate notes as well as completing follow up actions
• Liaise with a number of stakeholders including parents/carers, Guidance Team and Norfolk County Council on matters linked to attendance

General:

• Keep up to date with training including Bromcom (MCAS) and Office 365
• Undertake receptionist duties if required and ensuring that a continuous, courteous and excellent level of service is provided to students, visitors and staff.
• Deal sensitively and confidentially with anxious, distressed or impatient callers, whether by telephone or in person and whether students, parents, external visitors or staff.
• Be a trained First Aider and deal with injuries sustained by students by providing first aid or assessing injuries requesting medical assistance. Completing Health and Safety paperwork and keeping parents informed of sickness or injury if required
• To undertake general duties of an administrative or organisation nature and any other duties that are within the scope of the post as determined by the Headteacher or Assistant Headteacher (Behaviour, Safeguarding & Attendance).

What the school offers its staff

The post of Attendance Officer at Framingham Earl High School forms part of the Guidance Team and Business Support Team within the School. The successful candidate will co-ordinate and be responsible for elements of student attendance and take responsibility for administrative requirements using the School’s MIS system. They will be able to work flexibly across the Guidance and Business Support teams, as required, to provide administrative support as directed by the Headteacher and/or Assistant Headteacher (Behaviour, Safeguarding and Attendance). The Attendance Officer will form part of the contact team for students, staff, parents, carers and visitors ensuring we deliver a world-class service.

Framingham Earl High School is a member of the Sapientia Education Trust (SET) an expanding multi-academy Trust comprising 11 Primary and 9 Secondary Schools.

Commitment to safeguarding

The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education”, references will be sought on all short-listed candidates before interview.