Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
IVF Administrator/Receptionist
| Dyddiad hysbysebu: | 09 Ebrill 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Ebrill 2025 |
| Lleoliad: | EN8 9XP |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Herts & Essex Fertility Centre |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Admin |
Crynodeb
We are seeking a proactive, organized, and friendly individual to join our team as an IVF Administrator/Receptionist. This is an exciting opportunity for someone with strong administrative skills and excellent customer service abilities to work in a fast-paced, dynamic environment within our IVF clinic. As the first point of contact for patients, you will play a vital role in ensuring smooth operations while delivering exceptional patient care.
Key Responsibilities:
• Patient Data Management: Update patient records by inputting data from
Fertility Consent forms into Meditex.
• Reception Duties: Greet patients upon arrival, handle deliveries, and ensure
the reception area is well-maintained and welcoming.
• Communication: Respond to email and telephone enquiries in a professional
and calm manner, ensuring that all queries are addressed promptly.
• Appointment Booking & Payments: Schedule patient appointments, take
payments, and maintain accurate records of appointments and procedures.
• Document Preparation: Prepare pregnancy letters for consultants and input
patient delivery outcomes.
• Subject Access Requests: Respond to and manage Subject Access Requests
as per clinic protocol.
• Administrative Support: Assist with various administrative tasks within the clinic
and cover annual leave, sickness, and lunch breaks for other team members as
required.
• Mail Handling: Ensure all mail is delivered to the mail room for postage in a
timely manner.
• Weekend and Evening Cover: Provide reception cover for weekend cases and
participate in in-house open evening events on a rotational basis.
The Ideal Candidate:
• Strong multitasking abilities and the capability to thrive in a fast-paced
environment.
• Excellent communication skills, both verbal and written.
• Highly organized with great attention to detail.
• Ability to maintain a professional and calm demeanor, especially when
handling sensitive patient matters.
• Previous experience in an administrative or receptionist role is desirable,
ideally within a healthcare or clinic setting.
• Knowledge of IVF processes or medical terminology would be an advantage
but not essential.
• Flexibility to cover various shifts, including weekends and occasional evenings,
as needed.
This role is integral to the smooth running of our clinic and provides an excellent opportunity for someone who is eager to be part of a dedicated team making a difference in the lives of our patients. If you are organized, personable, and ready to take on a range of responsibilities, we would love to hear from you!
Key Responsibilities:
• Patient Data Management: Update patient records by inputting data from
Fertility Consent forms into Meditex.
• Reception Duties: Greet patients upon arrival, handle deliveries, and ensure
the reception area is well-maintained and welcoming.
• Communication: Respond to email and telephone enquiries in a professional
and calm manner, ensuring that all queries are addressed promptly.
• Appointment Booking & Payments: Schedule patient appointments, take
payments, and maintain accurate records of appointments and procedures.
• Document Preparation: Prepare pregnancy letters for consultants and input
patient delivery outcomes.
• Subject Access Requests: Respond to and manage Subject Access Requests
as per clinic protocol.
• Administrative Support: Assist with various administrative tasks within the clinic
and cover annual leave, sickness, and lunch breaks for other team members as
required.
• Mail Handling: Ensure all mail is delivered to the mail room for postage in a
timely manner.
• Weekend and Evening Cover: Provide reception cover for weekend cases and
participate in in-house open evening events on a rotational basis.
The Ideal Candidate:
• Strong multitasking abilities and the capability to thrive in a fast-paced
environment.
• Excellent communication skills, both verbal and written.
• Highly organized with great attention to detail.
• Ability to maintain a professional and calm demeanor, especially when
handling sensitive patient matters.
• Previous experience in an administrative or receptionist role is desirable,
ideally within a healthcare or clinic setting.
• Knowledge of IVF processes or medical terminology would be an advantage
but not essential.
• Flexibility to cover various shifts, including weekends and occasional evenings,
as needed.
This role is integral to the smooth running of our clinic and provides an excellent opportunity for someone who is eager to be part of a dedicated team making a difference in the lives of our patients. If you are organized, personable, and ready to take on a range of responsibilities, we would love to hear from you!