ER Advisor
| Posting date: | 09 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive salary plus bonuses, benefits & staff discount |
| Hours: | Full time |
| Closing date: | 09 May 2025 |
| Location: | Birmingham, B19 1DS |
| Company: | Signet Jewelers |
| Job type: | Permanent |
| Job reference: | signet-19692 |
Summary
ER Advisor- 12 Months Maternity cover
Do you have experience in providing first and second HR/ ER Advice to employees within a large commercial environment?
If so, we’d love to hear from you!
We are currently seeking an ER Advisor for a 12 months maternity cover commencing in July, where you’ll play a key role within our Employee Relations team, managing the full end to end process of ER support to our H. Samuel and Ernest Jones retail stores, as well as our two Store Support Centres.
In this busy and valuable role, you'll provide confident first and second-line ER advice on matters including disciplinary procedures, grievances, flexible working requests, absence management, and performance concerns. You’ll also be responsible for the full administration of each case — from drafting correspondence and outcome letters to ensuring accurate data entry into our case management system.
About You
- We’re looking for someone who brings the following experience and qualities:
- Previous experience delivering ER advice with a strong customer-focused mindset.
- Background in HR/ER ideally within a large, multi-site businesses (ideally in retail, hospitality, or leisure).
- Solid, up-to-date knowledge of UK Employee Relations practices.
- Strong organisational skills with the ability to manage a high-volume workload and prioritise effectively.
- Proven administrative experience — ideally within an HR/ER setting.
- Excellent interpersonal and communication skills with confidence liaising at all levels.
- Proficiency in MS Office (Word, Excel, Outlook).
- HR-related degree or CIPD Level 5 (or equivalent) qualification preferred.
This role offers a hybrid working pattern with 2 days based in our Birmingham office and 3 days remotely per week.
This role will commence mid-July for the duration of 12 months.
We offer a fantastic job and more…
We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:
- Competitive salary
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 22 days holiday per year which increases after a years’ service.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme – An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.