Local Driving Test Manager
| Dyddiad hysbysebu: | 09 Ebrill 2025 |
|---|---|
| Cyflog: | £34,233 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Ebrill 2025 |
| Lleoliad: | Sunderland |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 396862/1 |
Crynodeb
Are you someone who is a strong advocate for change?
Could you use effective leadership skills to lead a team to drive forward service improvements?
If so, we have the perfect opportunity for you to join our team, and we would love to hear from you.
As Local Driving Test Manager, you will be responsible for all aspects of Driving Test operational management within a given Driving and Vehicle Standards Agency (DVSA) sector.
This will involve leading, managing, motivating and inspiring staff across the sector to deliver excellent service, with a strong commitment to driving and delivering business efficiencies, maintaining the integrity of the driving test and contributing to the wider safe driving principles.
In this role you will have line management responsibility for a team of 10 – 12 staff across multiple test centre locations. Alongside this you will ensure a consistent high standard of customer service across the sector, including professional and courteous customer contact.
Your key duties and responsibilities will include:
- Setting clear performance expectations, monitoring delivery, and providing feedback to ensure achievement of desired outcomes.
- Monitoring and managing performance of examiners to ensure correct assessment, controlling and conducting of tests, using appropriate metrics, monitoring tools, management information and processes.
- Ensuring that the Performance Management System is implemented uniformly, effectively and fairly.
- Guiding and influencing the behaviour of examiners to support organisational and individuals’ development goals.
- Working collaboratively with other areas of the business to deliver desired outcomes.
For more information about the role and responsibilities please see the attached candidate pack.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd