Retail Assistant Apprentice Alex TLC
| Dyddiad hysbysebu: | 08 Ebrill 2025 |
|---|---|
| Cyflog: | £23,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Mai 2025 |
| Lleoliad: | London SE23 3HT |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | SR Apprenticeships |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: |
Crynodeb
Summary
Excellent opportunity to become part of a small, friendly charity shop team and learn retail management skills. The successful candidate will be initially placed at our Forest Hill premises and move to other shops in south-east London as the apprenticeship progresses to diversify and hone their skills.
Wage
£23,000 a year
Check minimum wage rates (opens in new tab)
Training course Retail manager (level 4)
Hours 9.30am - 5.30pm 5 days per week dependent on rota.
35 hours a week
Duration
1 year 6 months
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Using the working practices, policies and procedures set by Senior Management and the values of Alex TLC, ensure the charity shop business is run accordingly
Work within the budgets and achieve the financial targets set by the business in line with strategic requirements
Work to the high standards expected at all Alex TLC shop premises according to the rotas set by the Retail Area Manager
Work as directed by the Retail Area Manager and any Shop Manager
Work as a team member, taking full responsibility for all shop duties required wherever placed
Supervision of Retail Assistants and Voluntary Workers
Recruitment of Voluntary Workers
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible
Assign and supervise the duties of any Retail Assistant or volunteer on site
Supervise the management and training of all Retail Assistants and voluntary workers to ensure they can work safely, correctly, effectively and efficiently according to Alex TLC values, working practices, policies and procedures
Maintain volunteer rotas wherever placed
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment
Ability to train others in the safe and correct use of such equipment
To undertake ad-hoc duties as required
Opportunity to participate in Alex TLC charitable activities and events
Opportunities for promotion or redirection to other roles
Skills required:
Excellent customer service skills
Excellent telephone skills
Excellent writing skill
Excellent numerical ability
Excellent organisational ability
Flair for display
Knowledge of operational and emergency procedures
Ability to work in a team
Attention to detail
Enthusiastic
Articulate
Motivated
Calm under pressure
Methodical
Resourceful
Excellent organiser
Emotionally intelligent
Excellent leader
Honest
Committed
Where you’ll work
81-83 Dartmouth Road
London
SE23 3HT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SR APPRENTICESHIPS LIMITED
Your training course
Retail manager (level 4)
Equal to higher national certificate (HNC)
Course contents
Your training plan
Retail Manager Level 4 Apprenticeship Standard:
This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Requirements
Essential qualifications
GCSE in:
Maths and English (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
About this company
Established in 2004, Alex, The Leukodystrophy Charity delivers high quality support, advice, knowledge and care for those affected by one of the leukodystrophies. The majority of these conditions cause progressive neurodegeneration, are largely untreatable and sadly terminal, and those affected deal with many common factors. Not only are we a charity, we are also a business and our south east London charity shop chain is an integral part of Alex TLC, providing employment and volunteering opportunities for the local community as well as much needed high street awareness of these little-known conditions.
https://alextlc.org/ (opens in new tab)
Excellent opportunity to become part of a small, friendly charity shop team and learn retail management skills. The successful candidate will be initially placed at our Forest Hill premises and move to other shops in south-east London as the apprenticeship progresses to diversify and hone their skills.
Wage
£23,000 a year
Check minimum wage rates (opens in new tab)
Training course Retail manager (level 4)
Hours 9.30am - 5.30pm 5 days per week dependent on rota.
35 hours a week
Duration
1 year 6 months
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Using the working practices, policies and procedures set by Senior Management and the values of Alex TLC, ensure the charity shop business is run accordingly
Work within the budgets and achieve the financial targets set by the business in line with strategic requirements
Work to the high standards expected at all Alex TLC shop premises according to the rotas set by the Retail Area Manager
Work as directed by the Retail Area Manager and any Shop Manager
Work as a team member, taking full responsibility for all shop duties required wherever placed
Supervision of Retail Assistants and Voluntary Workers
Recruitment of Voluntary Workers
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible
Assign and supervise the duties of any Retail Assistant or volunteer on site
Supervise the management and training of all Retail Assistants and voluntary workers to ensure they can work safely, correctly, effectively and efficiently according to Alex TLC values, working practices, policies and procedures
Maintain volunteer rotas wherever placed
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment
Ability to train others in the safe and correct use of such equipment
To undertake ad-hoc duties as required
Opportunity to participate in Alex TLC charitable activities and events
Opportunities for promotion or redirection to other roles
Skills required:
Excellent customer service skills
Excellent telephone skills
Excellent writing skill
Excellent numerical ability
Excellent organisational ability
Flair for display
Knowledge of operational and emergency procedures
Ability to work in a team
Attention to detail
Enthusiastic
Articulate
Motivated
Calm under pressure
Methodical
Resourceful
Excellent organiser
Emotionally intelligent
Excellent leader
Honest
Committed
Where you’ll work
81-83 Dartmouth Road
London
SE23 3HT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SR APPRENTICESHIPS LIMITED
Your training course
Retail manager (level 4)
Equal to higher national certificate (HNC)
Course contents
Your training plan
Retail Manager Level 4 Apprenticeship Standard:
This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Requirements
Essential qualifications
GCSE in:
Maths and English (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
About this company
Established in 2004, Alex, The Leukodystrophy Charity delivers high quality support, advice, knowledge and care for those affected by one of the leukodystrophies. The majority of these conditions cause progressive neurodegeneration, are largely untreatable and sadly terminal, and those affected deal with many common factors. Not only are we a charity, we are also a business and our south east London charity shop chain is an integral part of Alex TLC, providing employment and volunteering opportunities for the local community as well as much needed high street awareness of these little-known conditions.
https://alextlc.org/ (opens in new tab)