Operations Manager - Nottingham Racecourse

Posting date:	08 April 2025
Salary:	Not specified
Additional salary information:	Competitive
Hours:	Full time
Closing date:	08 May 2025
Location:	Nottingham, NG2 4BE
Company:	Compass Group
Job type:	Permanent
Job reference:	185820

Summary

Operations Manager

• £32,000 per annum
• 5 out of 7 days per week
• Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare – Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts – up to 55% off cinema tickets
• Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts – Discounts with holiday companies such as TUI and Expedia
• Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH’s and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for babies 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Jockey Club Catering was formed in 2009 to provide outstanding catering and hospitality at all of The Jockey Club’s racecourses nationwide. With a portfolio of 15 racecourses, Jockey Club Catering delivers exceptional race day experiences over 333 race days a year through great people and amazing customer service.
What you\\'ll be doing:
Ready to elevate your career in hospitality? Join us and be part of something extraordinary! Don\\'t miss this chance to make a lasting impact on the world of hospitality! Apply now and let\\'s create memorable experiences together!Join our team as a Operations Manager!Are you a passionate leader with a flair for creating unforgettable guest experiences? We\\'re looking for an exceptional Hospitality Operations Manager to join our dynamic team! Why Choose Us?

• Be part of an innovative and thriving hospitality organisation
• Collaborate with a talented and motivated team
• Shape the future of guest satisfaction in a world-class facility

More about the role:

• Oversee daily venue operations, ensuring excellence in guest service
• Manage and mentor a dedicated team of hospitality professionals
• Optimise efficiency and maintain high standards of cleanliness and maintenance
• Develop and implement strategies to enhance guest experiences
• Foster a culture of teamwork, accountability, and continuous improvement

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero and are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
About you:

• Proven experience in hotel management or related field
• Exceptional leadership and communication skills
• Strong problem-solving abilities
• In-depth knowledge of hospitality industry trends

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.