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Digital IT Support Specialist | Manchester University NHS Foundation Trust
| Dyddiad hysbysebu: | 27 Mawrth 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £37,338 - £44,962 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Ebrill 2025 |
| Lleoliad: | Manchester, M13 9WL |
| Cwmni: | Manchester University NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6920753/349-COR-6920753 |
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The role involves maintaining the technology infrastructure, including installations, configuration, upgrades, and support of all client systems infrastructure on desktops and virtual Windows servers. It also includes supporting the Trust's electronic patient record system, EPIC, and providing technical guidance and support to colleagues to deliver seamless 1st, 2nd, and 3rd line support services.
• Support and assist Digital IT Support and End User Technology colleagues in planning, organising, and delivering high-quality end-user technologies consistent with healthcare industry standards and EPIC best practices.
• Provide technical expertise in the administration of supporting infrastructure and applications, including maintaining antivirus systems, VDI environments, hardware asset management, and mobile device management tools.
• Support the maintenance of the Trust's systems and applications in both on-premises and cloud-based environments.
• Advise and support Digital Support and End User Technology colleagues on capacity and availability management, recommending efficient and effective solutions.
• Lead on the installation, configuration, management, maintenance, and monitoring of all workspace devices, hardware, and software upgrades in line with Trust standards.
• Provide specialist technical advice on the security and confidentiality protection of the Trust’s PCs, mobile devices, and data against external and internal security breaches.
• Ensure the management, monitoring, and resolution of incidents, problems, and service requests in own areas in line with agreed timescales, processes, and procedures.
• Support and assist Digital Support and End User Technology colleagues in delivering seamless digital support services, covering 1st, 2nd, and 3rd line support with knowledge sharing at the core.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
We’re looking forward to hearing from you!
This advert closes on Wednesday 9 Apr 2025
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