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Credit Control and Billing Officer
| Posting date: | 25 March 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 April 2025 |
| Location: | Brigg, North Lincolnshire |
| Remote working: | On-site only |
| Company: | British Garden Centres |
| Job type: | Permanent |
| Job reference: |
Summary
Credit Control and Billing Officer
Full Time 40 Hours Monday to Friday
The role is responsible for raising concession invoices, ensuring customer accounts are settled in a timely manner, managing the receivables ledger and keeping bad debt to a minimum. A further key component of the role will be in managing and reconciling supplier rebates. The role has a strong commercial bias and is more dynamic than a traditional credit control position, focused on a positive customer experience and not just focused on debt collection. Suited to a proactive, solutions driven individual who has a tenacity to resolve situations and strives for a positive outcome and best possible customer experience.
Potential for the role to develop.
Key Responsibilities
• To manage and process all billing including Site Concessions and Utility invoices / Transport Recharges and Ad Hoc invoicing
• Timely statement production for all agreed accounts
• Cash collection and following up on overdue payments.
• Dealing with high volumes of calls and emails, with the ability to prioritise effectively.
• Aged debt reporting with the responsibility of reducing and maintaining debtor days.
• Liaise with the Property team and Centre representatives in order to raise monthly concession invoices in a timely manner
• Working closely with the Buying Team to ensure correct monitoring and calculations of rebates
• Raising rebate invoices to suppliers in a timely manner and ensuring direct cash settlement or liaising with AP team to ensure invoice offset
• Assisting with Cashflow forecasting
• Working closely with the central finance team to provide input and support where needed.
• Providing back up within other areas of the AR Team, developing a good understanding of the monthly cash reconciliation
• Assisting the AR Manager when required
Knowledge/Skill/Experience
• Focused on delivering outstanding customer service to both customers and colleagues.
• The ability to manage difficult conversations and embrace change.
• The ability to communicate clearly and confidently with a range of people.
• Strong organisational or administrative skills with attention to detail and a methodical approach.
• Commercial acumen with the ability to understand the onward impact/consequences.
• IT literate and a comprehensive understanding of Windows based programmes to include Word and Excel and conversant with various business operating systems.
• Experience of 2/3 years credit control
• Strong teamwork skills
Behaviours
• Demonstrate a willingness to work positively within a team to achieve goals and excellence in service delivery.
• A positive proactive approach to continuous improvement.
• Great communicator
• Analytical and inquisitive by nature. Exceptionally organised, logical and methodical.
• Solutions driven through a pragmatic and energized approach to tasks.
• Persistence and tenacity.
• Demonstrate assertiveness without being aggressive.
How to Apply:
Please send Cv’s to Angie Pepper, Accounts Receivable Manager- apepper@britishgardencentres.com
Application close Tuesday 8th April 2025
Due to the high volume of applications, we will only contact you if your application has been successful.
Full Time 40 Hours Monday to Friday
The role is responsible for raising concession invoices, ensuring customer accounts are settled in a timely manner, managing the receivables ledger and keeping bad debt to a minimum. A further key component of the role will be in managing and reconciling supplier rebates. The role has a strong commercial bias and is more dynamic than a traditional credit control position, focused on a positive customer experience and not just focused on debt collection. Suited to a proactive, solutions driven individual who has a tenacity to resolve situations and strives for a positive outcome and best possible customer experience.
Potential for the role to develop.
Key Responsibilities
• To manage and process all billing including Site Concessions and Utility invoices / Transport Recharges and Ad Hoc invoicing
• Timely statement production for all agreed accounts
• Cash collection and following up on overdue payments.
• Dealing with high volumes of calls and emails, with the ability to prioritise effectively.
• Aged debt reporting with the responsibility of reducing and maintaining debtor days.
• Liaise with the Property team and Centre representatives in order to raise monthly concession invoices in a timely manner
• Working closely with the Buying Team to ensure correct monitoring and calculations of rebates
• Raising rebate invoices to suppliers in a timely manner and ensuring direct cash settlement or liaising with AP team to ensure invoice offset
• Assisting with Cashflow forecasting
• Working closely with the central finance team to provide input and support where needed.
• Providing back up within other areas of the AR Team, developing a good understanding of the monthly cash reconciliation
• Assisting the AR Manager when required
Knowledge/Skill/Experience
• Focused on delivering outstanding customer service to both customers and colleagues.
• The ability to manage difficult conversations and embrace change.
• The ability to communicate clearly and confidently with a range of people.
• Strong organisational or administrative skills with attention to detail and a methodical approach.
• Commercial acumen with the ability to understand the onward impact/consequences.
• IT literate and a comprehensive understanding of Windows based programmes to include Word and Excel and conversant with various business operating systems.
• Experience of 2/3 years credit control
• Strong teamwork skills
Behaviours
• Demonstrate a willingness to work positively within a team to achieve goals and excellence in service delivery.
• A positive proactive approach to continuous improvement.
• Great communicator
• Analytical and inquisitive by nature. Exceptionally organised, logical and methodical.
• Solutions driven through a pragmatic and energized approach to tasks.
• Persistence and tenacity.
• Demonstrate assertiveness without being aggressive.
How to Apply:
Please send Cv’s to Angie Pepper, Accounts Receivable Manager- apepper@britishgardencentres.com
Application close Tuesday 8th April 2025
Due to the high volume of applications, we will only contact you if your application has been successful.