Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Receptionist/Administration Officer | Berkshire Healthcare NHS Foundation Trust
| Dyddiad hysbysebu: | 24 Mawrth 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £24,071 - £25,674 per annum, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 23 Ebrill 2025 |
| Lleoliad: | Newbury, RG14 7HX |
| Cwmni: | Berkshire Healthcare NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7100167/371-CHS936-B |
Crynodeb
0.8wte - 30hours (FRIDAYMORNINGWORKING ESSENTIAL).
Ideal working pattern would be8am-5am over 3days and 8.15-12.45pmon a Friday.
An exciting opportunity has arisen to join the expanding, innovative administration team for theIPASS (Integrated Pain and Spinal Service),BLIS (Berkshire Long CovidService) & MSK CSS (Musculoskeletal CommunitySpecialistServices). The post is on a permanent band 3 contract, based at ourAdlamVillasclinic(Newbury).We are looking for someone with a warm personality, who is approachable, compassionate, and empathetic, withgreat teamand people skills to join our team.
The role of anIPASS/BLIS & MSK CSSReceptionist /Administrator is one which gives continuous support to the clinical staffand patients.Good, effective teamwork and the ability to work collaboratively is a vital part of what encompasses these community services.
The team of administration officers are led and supported by an Administration Manager and Administration Lead Officers. The team is headed by Service Managers and includes the following healthcare professionals: Advanced Physiotherapy Practitioners, Clinical / Counselling Psychologists, Medical Consultants and Occupational Therapists.
• Tobe responsible to manning reception and welcoming patients and visitors on site.
• To take shared responsibility for opening / closing and securing the building.
• To use electronic patient booking systems, including E-Referrals and RIO to helpfacilitatean efficient referral and booking process
• To useTPRO, our electronic system used for clinic letter processes
• To be an accessible andcentral pointof contact for service users, including patients and GP’s
• Take responsibility for assigned caseload / task management
• Demonstrate clear and concise methods of communication as you will be dealing with a variety of referral and patient related queries.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites
The “must haves” for you to be considered for this role:
1. Ability to work well within a teamand independently.
1. Excellent communication skills
1. Multitask and provide admin support across different areas within our 3 services
1. Show flexibility, compassion and understanding to develop our services and better the patient experience.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
This advert closes on Sunday 13 Apr 2025
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.