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Income Collection Officer - SO2

Manylion swydd
Dyddiad hysbysebu: 21 Mawrth 2025
Cyflog: £22.15 yr awr
Oriau: Llawn Amser
Dyddiad cau: 04 Ebrill 2025
Lleoliad: Hackney, East London
Gweithio o bell: Ar y safle yn unig
Cwmni: Ben Recruitment Ltd
Math o swydd: Cytundeb
Cyfeirnod swydd: BRRQ1492378032025

Crynodeb

Income Collection Officer - SO2

Description
The Income Collection Officer - SO2 plays a pivotal role in ensuring the financial integrity and efficiency of our organization's collection efforts. In this position, you will be tasked with overseeing the process of revenue collection from a variety of sources, ensuring that all income is accurately recorded and reconciled. You will work closely with various departments to resolve discrepancies and improve collection processes. This role requires a keen attention to detail, strong organizational skills, and the ability to communicate effectively with stakeholders. As an Income Collection Officer, you will be responsible for monitoring incoming payments, following up on overdue accounts, and implementing best practices in collection strategies. You will also analyze data to identify trends and areas for improvement within the collection process. Your contributions will directly impact our financial health, making this role not only vital to our operations but also a key position for professional growth and development within the organization. The successful candidate will be proactive, analytical, and skilled in using financial software and related technologies to streamline income collection efforts.

Responsibilities
Monitor and manage accounts receivable to ensure timely collection of outstanding debts.
Review and validate invoices to ensure accuracy before sending to clients or customers.
Communicate with clients regarding payment terms, collection issues, and overdue accounts.
Develop and implement effective strategies for improving collection rates and reducing overdue accounts.
Maintain accurate records of all collections activities, payments received, and account statuses.
Prepare regular reports on collections performance, trends, and areas for improvement to management.
Work collaboratively with other departments to resolve disputes related to income collections.
Requirements
Bachelor's degree in finance, accounting, or a related field preferred.
Proven experience in collections, accounts receivable, or a similar role.
Strong analytical skills and attention to detail to ensure accuracy in collections processes.
Excellent communication and interpersonal skills for effective client interactions.
Ability to work independently and manage multiple tasks within tight deadlines.
Proficiency in financial software and Microsoft Office Suite, particularly Excel.
Problem-solving mindset with a proactive approach to debt management.

A must - CSCS Card; Competent to a professional standard in both quality and output in a minimum of four trade disciplines covering; Plumbing/Carpentry/Plastering/Electrical and/or Part P/Tiling/Painting & Decorating/Gas Safe.

Hours Per Week: 30.00
Start Time: 09:00
End Time: 15:00
Pay Per Hour: £22.15
Location: Hackney, East London

Should you wish to apply for this job opportunity, please send an up to date CV.

Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK