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Outpatient Clinic Receptionist
| Posting date: | 20 March 2025 |
|---|---|
| Salary: | £23,615.00 per year |
| Additional salary information: | £23615.00 a year |
| Hours: | Full time |
| Closing date: | 30 March 2025 |
| Location: | Sutton in Ashfield, NG17 4JL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9164-25-0671 |
Summary
KEY JOB RESPONSIBILITIES: - Print clinic lists from Medway PAS in advance of clinic date and using Medway PAS. - Greet patients at reception, check their personal details are correct, and if necessary amend in Medway PAS accordingly, ensuring patient confidentiality. - Using Medway PAS or any other relevant electronic booking systems arrange appointments for follow up clinics, as instructed by the medical/nursing staff. Arrange transport if necessary. - Add follow ups to review lists for partially booked. - Deal appropriately with enquiries from staff and the general public, seeking advice or referring elsewhere if necessary. - Ensure all clinic outcomes are recorded accurately on the day. - Prepare admin for all clinics. - Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc. - Notify Out-patient Co-Ordinator or designated person of any patients who fail to attend appointments who will take necessary action in line with departmental and/or Trust Policies. - Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times. - Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department. - Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately dressed when on duty. - Undertake any other duties, which may reasonably be required. - Ensure RTT patient data is accurate at all times. - Alert Outpatient Co-Ordinator of clinic capacity issues as they arise. - Able to travel across sites when necessary. Please see attached job description and person specification for further details regarding this vacancy