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Engagement & Behavioural Change Officer

Job details
Posting date: 19 March 2025
Hours: Full time
Closing date: 18 April 2025
Location: Nottingham, NG2 3AH
Company: Nottingham City Council
Job type: Permanent
Job reference: 4797

Summary

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £39,513 (Level one) rising to £42,708 (Level four)

Location: Eastcroft Depot, London Road, Nottingham, NG2 3AH

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Nottingham City Council have an exciting opportunity for a talented self-starter to design and implement the Council’s Waste Reduction and Recycling engagement programme for residents and businesses.

Your focus will be on promoting correct bin use by residents, improving the rate and quality of recycling presented for collection by all householders by reducing contamination in bins, and tackling waste minimisation. Working with our diverse communities, workplace, education settings and businesses across the city, you will lead on engagement strategies, promotional campaigns and delivery of behavioural change programmes.

You will consult with in-house service providers and external contractors to improve service accessibility, quality and performance in relation to recycling and waste minimisation, capturing campaign metrics and reporting these back to stakeholders.

You will have customer-facing, multichannel experience working across radio, print, digital, and social media. Being creative, solutions-focussed, and motivated, you must be able to set your own priorities and deliver these within tight timescales and budgets.

Working hours will require someone who is flexible and able to engage with residents outside of core office hours.

About You

The ideal candidate will have:

  • Knowledge/experience of citizen engagement, campaigns or behaviour change
  • Ability to develop and deliver innovative engagement with communities and businesses
  • Experience of the design of online and offline communication tools and resources to effectively engage with citizens and businesses
  • Excellent IT skills particularly around use of web content management systems, publishing / media editing software and social media sites
  • Ability to project plan (design, implement, deliver and monitor) and work proactively in a pressured and busy environment and to tight deadlines
  • Awareness of waste management and cleansing priorities is desirable

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Lisa Terry, Recycling and Waste Reduction Manager by email at lisa.terry@nottinghamcity.gov.uk.

Closing Date: Friday 4th April 2025.

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: Week Commencing 21st April 2025. This is due to Easter Holidays.

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.