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Defence Business Services (DBS) - Debt Management Military Recovery and Write Off – Admin Support
| Dyddiad hysbysebu: | 19 Mawrth 2025 |
|---|---|
| Cyflog: | £26,235 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | A pension contribution of 28.97% based on the listed salary |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Ebrill 2025 |
| Lleoliad: | Kentigern House - Glasgow, G2 8EX |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Defence |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 395871 |
Crynodeb
Defence Business Services (DBS), Financial, Procurement and Civilian People (FPCP) Services team provides expert information, advice and services to and on behalf of MOD business areas. It is responsible for payments to MOD suppliers and invoicing for the provision of goods and services. It is also responsible for the provision of HR shared services including resourcing, pay, apprentice management and casework. In addition, it is responsible for generating debtors and creditors in the MOD financial management system.
DBS FPCP, Order To Cash is responsible for processing Invoice requests from MOD branches to recover monies owed to MOD for goods/services provided. This is achieved through the managing of customer accounts to resolve disputes, hastening of payments, supporting vulnerable customers, setting up payment plans, complex debt casework and taking legal action We also process receipts in multiple currencies to pay MOD for good/services.
This Administrative Officer position sits within the OTC Debt Management Military Recoveries and Write-Off team and is integral to the team’s success in providing a Military Services interface between DBS, its commercial partners and provides statistical and performance analysis for casework concerning overissues of Military Pay and Allowances, Bursaries, Armed Forces Pensions, Armed Forces Compensation Payments and War Pension Scheme Payments for all serving Military Personnel and Veterans.
The main responsibilities of this role include:
Admin Support to Debt Management Military Recoveries and Write-Offs (DM MilRWO) including mail duties.
Managing allocation of DM MilRWO casework.
Administer new casework, action and issue casework template standard letters.
Prepare invoices from Solicitors for SEO/HEO authorization.
Report Legal monthly expenses to SEO/HEO
Casework progression to SEO, HEO and EO level
Action JPA write off input within delegated powers.
Maintain and build DM MilRWO business knowledge iaw MPM, JSPs, JPA, GDPR etc to provide advice to both internal and external stakeholders.
Provide annual reports to HMRC, regarding Armed Forces Pension write offs.
Assist EO with responses to Objection Against Recovery Requests, within agreed timeframe and in accordance with policy.
All other tasks allocated by line management commensurate with grade.
Mandatory Training
DBS FPCP, Order To Cash is responsible for processing Invoice requests from MOD branches to recover monies owed to MOD for goods/services provided. This is achieved through the managing of customer accounts to resolve disputes, hastening of payments, supporting vulnerable customers, setting up payment plans, complex debt casework and taking legal action We also process receipts in multiple currencies to pay MOD for good/services.
This Administrative Officer position sits within the OTC Debt Management Military Recoveries and Write-Off team and is integral to the team’s success in providing a Military Services interface between DBS, its commercial partners and provides statistical and performance analysis for casework concerning overissues of Military Pay and Allowances, Bursaries, Armed Forces Pensions, Armed Forces Compensation Payments and War Pension Scheme Payments for all serving Military Personnel and Veterans.
The main responsibilities of this role include:
Admin Support to Debt Management Military Recoveries and Write-Offs (DM MilRWO) including mail duties.
Managing allocation of DM MilRWO casework.
Administer new casework, action and issue casework template standard letters.
Prepare invoices from Solicitors for SEO/HEO authorization.
Report Legal monthly expenses to SEO/HEO
Casework progression to SEO, HEO and EO level
Action JPA write off input within delegated powers.
Maintain and build DM MilRWO business knowledge iaw MPM, JSPs, JPA, GDPR etc to provide advice to both internal and external stakeholders.
Provide annual reports to HMRC, regarding Armed Forces Pension write offs.
Assist EO with responses to Objection Against Recovery Requests, within agreed timeframe and in accordance with policy.
All other tasks allocated by line management commensurate with grade.
Mandatory Training