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Insurance Account Handler

Job details
Posting date: 18 March 2025
Salary: £30,000 to £38,000 per year
Hours: Full time
Closing date: 17 April 2025
Location: Inverness, Highland
Remote working: On-site only
Company: Castle View Personnel
Job type: Permanent
Job reference:

Summary

Title: Insurance Account Handler

Type: Permanent

Hours: Full Time

Salary: £30,000 - £38,000 depending on experience

Details:
Our client is looking to appoint an experienced Account Handler to join their team based near Inverness. The purpose of the role is to retain existing customers and write new business by development of relationships and delivery of excellent customer service. This is an excellent career opportunity within a busy and highly supportive environment, offering the opportunity for further personal and professional development.

Duties include:
Provide quality service to clients, obtaining extensive details of commercial insurance requirements and arranging appropriate cover at a competitive premium.
Determine requirements, solutions and strategies that meet the clients’ needs and deliver profitable business for clients ranging in size and sector.
Place commercial lines business within approved markets to meet the clients’ needs.
Build effective relationships, with clients and a range of external contacts in order to maximise business opportunities.
Liaise with associates, insurers and external specialists to source appropriate cover.
Maintain relationships with insurers.
Develop and maintain a profile within the insurance market to maximise business development opportunities.
Work with colleagues across the business to identify and maximise opportunities for growth.
Review policies and client information.
Maintain up to date industry knowledge and advise clients of regulatory and market changes that may impact their business and required cover.
Carry out regular reviews in advance of renewals.
Identify new business opportunities and cross selling of products.

Person Specification
Previous experience in a similar Account Handler role, preferably within commercial lines insurance.
Client service and administrative experience.
Strong interpersonal and communication skills and the ability to build lasting client relationships.
Knowledge of industry regulations and the ability to work within processes and systems with a high level of accuracy and attention to detail.
Understanding of the broking insurance market and the importance of regulation and compliance.
CII qualifications would be advantageous.

For more information including a full job description and remuneration package please respond by email or contact Castle View Personnel on 01463 230 200.

Castle View Personnel (Inverness) Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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