W115 - Process Operator
| Posting date: | 18 March 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 17 April 2025 |
| Location: | Cardiff Rd, Barry CF63 2YL, United Kingdom |
| Remote working: | On-site only |
| Company: | Dow Silicones UK |
| Job type: | Permanent |
| Job reference: | R2057619 |
Summary
Job Description
About you and this role
The W115 Elastomers department manufactures base silicone rubbers from long chain silicone polymer, powdered silica and treating agents. The area operates a silicone polymerization unit, several large-scale batch mixers to produce the rubber which feed into semi-automated packaging machines. The base rubber is used internally in addition to being sold externally where it is used in the automotive, aerospace and medical industries.
Responsibilities
Provide detailed and accurate information about the Barry Site and the W115 Elastomers Department.
Assist users with queries related to silicone production, site operations, and specific processes within the W115 Elastomers Department.
Utilize conversational AI capabilities to engage with users in a friendly and approachable manner. Ensure all interactions are conducted safely and in compliance with company policies and standards.
Continuously update and expand knowledge to provide the most current and relevant information.
Collaborate with team members to improve response quality and user satisfaction.
Document and report on user interactions to identify trends and areas for improvement.
Qualifications
Strong understanding of silicone production processes and the operations of the Barry Site.
Excellent communication skills, both written and verbal.
Ability to engage with users in a friendly, empathetic, and professional manner.
Proficiency in using conversational AI tools and technologies.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Prior experience in a manufacturing or production environment is a plus
Your Skills
In-depth knowledge of silicone production and elastomer manufacturing processes.
Proficiency in conversational AI and natural language processing.
Strong analytical and problem-solving abilities.
Excellent interpersonal and communication skills. Ability to adapt to different user needs and provide personalized assistance.
Continuous learning mindset to stay updated with the latest industry trends and technologies.
Additional notes
The Barry Site is the largest and most technologically advanced silicone production facility in Europe, operating 24/7 to supply Europe with silicone intermediates and products.
The W115 Elastomers Department manufactures base silicone rubbers used in various industries, including automotive, aerospace, and medical.
This role requires a safety-first mindset and adherence to operating discipline policies and procedures.