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Bookings Assistant
| Dyddiad hysbysebu: | 13 Mawrth 2025 |
|---|---|
| Cyflog: | £12.23 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 30 Mawrth 2025 |
| Lleoliad: | BD22 8DR |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Bronte Parsonage Museum |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
The Brontë Society has a vacancy for a Bookings Assistant to join the team at the Brontë Parsonage Museum in Haworth, West Yorkshire.
Candidates should be able to demonstrate excellent IT, communication and customer service skills, and an ability to prioritise tasks and work flexibly.
The working pattern will be fifteen hours per week worked over four days (Monday and Wednesday-Friday)
Purpose of the Job
To provide an excellent and consistent standard of service to the organisation’s customers and visitors. The role will combine acting as a first point of contact for general enquiries with processing booking enquiries for events and individual, group and school visits.
Key Responsibilities
• To receive and manage booking enquiries for groups and schools visiting the museum, using the organisation’s online booking and financial systems, ensuring appropriate records are kept.
• To provide the administration for the museum’s online ticketing and booking system
• To deal with any queries related to customer bookings and general enquiries received by phone and email.
• Working with the wider team, help to maintain excellent standards of customer service and improve the organisation’s efficiency by identifying improvements to our systems and processes
• To support the wider team by providing general administrative support as required.
Please see our website for further details and how to apply. Please note we request applicants to complete a BS Application Form (available via a link on our website) and we do not accept personal CVs.
For any further information please email opportunities@bronte.org.uk
Candidates should be able to demonstrate excellent IT, communication and customer service skills, and an ability to prioritise tasks and work flexibly.
The working pattern will be fifteen hours per week worked over four days (Monday and Wednesday-Friday)
Purpose of the Job
To provide an excellent and consistent standard of service to the organisation’s customers and visitors. The role will combine acting as a first point of contact for general enquiries with processing booking enquiries for events and individual, group and school visits.
Key Responsibilities
• To receive and manage booking enquiries for groups and schools visiting the museum, using the organisation’s online booking and financial systems, ensuring appropriate records are kept.
• To provide the administration for the museum’s online ticketing and booking system
• To deal with any queries related to customer bookings and general enquiries received by phone and email.
• Working with the wider team, help to maintain excellent standards of customer service and improve the organisation’s efficiency by identifying improvements to our systems and processes
• To support the wider team by providing general administrative support as required.
Please see our website for further details and how to apply. Please note we request applicants to complete a BS Application Form (available via a link on our website) and we do not accept personal CVs.
For any further information please email opportunities@bronte.org.uk