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CNS Paediatrics - Shared Care and Telephone Helpline | The Royal Marsden NHS Foundation Trust
| Posting date: | 10 March 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £51,883 - £58,544 per annum pro rata |
| Hours: | Full time |
| Closing date: | 10 April 2025 |
| Location: | Sutton, SM2 5PT |
| Company: | The Royal Marsden NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7068785/282-C308 |
Summary
We are seeking maternity leave cover for a pivotal position in the Children and Young People's Department to lead high quality, specialist nursing care to support the principal treatment centre in its responsibilities as a provider for oncology care for children and young people across the South Thames Network. A key component of the role is to act as a point of contact, coordinating communication with patients, families and local health care teams to ensure the delivery of a safe, effective and efficient service via the telephone advice.
The post holder is responsible for providing a comprehensive and high-quality cancer nursing service to the Royal Marsden NHS Foundation Trust. To lead and provide advanced nursing care to patients with cancer, with responsibility for enhancing the patient experience of cancer treatment, ensuring continuity of care and influencing patient pathways. The post holder will be a clinical expert, sound communicator and educator, committed researcher and proficient leader.
The post holder will liaise with health professionals providing Paediatric Oncology Shared Care, community care and PTC oncology team at St Georges Hospital to ensure deliver seamless co-ordinated care across the network. They will work collaboratively with the clinical nurse specialist team and medical team for children and young people to provide a point of contract for patients and families.
The purpose of the role is to ensure that there will be a high quality, synchronized, specialist nursing service for children and young peoples’ shared care, to provide consistent and expert telephone advice during normal working hours to calls to the OCCYP telephone helpline, to ensure policies and procedures relevant to the specialist service are be up to date and regularly monitored and to support the PTC in its responsibilities as a provider for children and young people’s oncology care across the South Thames network through communication, liaison, working practices and co-ordination of service provision.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification :-
• To provide a reliable and robust assessment every time a caller contacts the helpline for advice.
• To ensure that assessments are of a consistent quality with the use of a recognised evidence-based telephone triage tool (CCLG telephone triage tool kit).
• To provide advice and management to the patient and family according to the patient’s level of risk. Following Trust and service policies instigating the appropriate action and escalation of patients who require urgent assessment in an acute setting to those at lower risk managed by the primary care team or planned review.
• To provide advice and management to clinical professional’s, following Trust and service policies for escalating concerns or seeking advice from others.
• To escalate any concerns regarding the care of patients care at home or in POSCU (including identification of cluster calls) immediately to the relevant clinical team.
• To ensure that the Paediatric Oncology Shared Care Units and community teams are advised to follow network and national guidelines for the treatment of acute illnesses and supportive care related to the patient’s treatment pathway.
• To role model and encourage high standards of documentation in the patients’ electronic records.
• To ensure all referrals to the Children and Young People’s department are processed effectively and in a timely manner, participating in the collation of relevant information for diagnosis and on-going care.
• To provide a point of access and to collaborate on planned care for patients in Paediatric Oncology Shared Care Units (POSCUs) and the community from referral through diagnosis to end of treatment, facilitating effective communication to promote continuity of care.
• To maintain regular contact with the paediatric oncology team at St George’s Foundation Trust to support patients and their families transitioning between clinical services.
This advert closes on Monday 24 Mar 2025
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