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3703 - Administrative Officer - Level 3 Apprenticeship - Birmingham
| Dyddiad hysbysebu: | 06 Mawrth 2025 |
|---|---|
| Cyflog: | £24,202 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Mawrth 2025 |
| Lleoliad: | Birmingham, West Midlands |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 3703 |
Crynodeb
Proud to serve. Proud to keep justice going.
Our Administration Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary, and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Your Administration Officer role and Level 3 Apprenticeship are combined as one. An Apprenticeship is a job with training and a fantastic opportunity to earn while you learn, gaining experience and an externally recognised qualification.
During the apprenticeship you will complete a programme of study including:
• Interactive workshops
• Monthly skills development Meeting
• Reflective journaling
• Reflective journaling
• Tasks to compile your portfolio of work-based evidence.
This will help you to:
• Truly excel in your job role
• Pave the way for future career success
• Gain externally recognised qualifications
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
• Preparing papers and files for court, tribunals, hearings and meetings
• Creating and updating records on our in-house computer system and data input
• Resulting courts accurately, interpreting accurately the information required on a court file.
• Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
• Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
• Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Your skills and experience
With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.
Please read the Full Job Description attached before applying. Please make sure that you include your current duties and responsibilities in your CV.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. We are unable to offer these posts on a part-time basis.
Eligibility:
To be eligible to undertake this role as an Apprenticeship you must:
• Have lived in UK/EEA for 3 years. This is the residency requirement for UK/Irish Nationals. If you are a Non-UK/Irish National please consult the apprenticeship funding rules to find out if you’re eligible.
• The apprenticeship must provide you with new learning.
• Not be doing other studies at same time.
• Not have previous qualifications in a similar subject at same level or above.
• To complete your apprenticeship, you’ll need to undertake Functional Skills in Maths and English. If you can provide our training provider with proof of GCSE English and Maths Grade 4/C or above (or equivalents), you’ll be exempt from this requirement.
Our Administration Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary, and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Your Administration Officer role and Level 3 Apprenticeship are combined as one. An Apprenticeship is a job with training and a fantastic opportunity to earn while you learn, gaining experience and an externally recognised qualification.
During the apprenticeship you will complete a programme of study including:
• Interactive workshops
• Monthly skills development Meeting
• Reflective journaling
• Reflective journaling
• Tasks to compile your portfolio of work-based evidence.
This will help you to:
• Truly excel in your job role
• Pave the way for future career success
• Gain externally recognised qualifications
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
• Preparing papers and files for court, tribunals, hearings and meetings
• Creating and updating records on our in-house computer system and data input
• Resulting courts accurately, interpreting accurately the information required on a court file.
• Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
• Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
• Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Your skills and experience
With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.
Please read the Full Job Description attached before applying. Please make sure that you include your current duties and responsibilities in your CV.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. We are unable to offer these posts on a part-time basis.
Eligibility:
To be eligible to undertake this role as an Apprenticeship you must:
• Have lived in UK/EEA for 3 years. This is the residency requirement for UK/Irish Nationals. If you are a Non-UK/Irish National please consult the apprenticeship funding rules to find out if you’re eligible.
• The apprenticeship must provide you with new learning.
• Not be doing other studies at same time.
• Not have previous qualifications in a similar subject at same level or above.
• To complete your apprenticeship, you’ll need to undertake Functional Skills in Maths and English. If you can provide our training provider with proof of GCSE English and Maths Grade 4/C or above (or equivalents), you’ll be exempt from this requirement.