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Customer Service Executive
| Dyddiad hysbysebu: | 06 Mawrth 2025 |
|---|---|
| Cyflog: | £28,000.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Ebrill 2025 |
| Lleoliad: | CR2 6PL |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Restore Plc |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 554 |
Crynodeb
Customer Engagement Executive
Salary: £28,000
Contract type: Permanent
Hours a week: 37.5
Location: Croydon, CR2 6PL
We are seeking a dedicated Client Engagement Executive to serve as the primary point of contact throughout our customers' journeys. In this role, you will understand the customers' needs and work to enhance their overall experience.
Key Responsibilities:
Maintain excellent customer service and communication standards at all times
Resolve any issues and complaints from clients using intuition and problem-solving skills
Maximise sales opportunities by upselling products and services to customers
Consistently work to company and legal standards when processing documentation
Handle all administrative enquiries professionally and promptly, ensuring all documentation is accurately checked before processing
About You:
Excellent active listening skills
Ability to work collaboratively and share best practices
Enthusiastic, self-motivated, with a positive “can do” attitude
Excellent organisational skills with the ability to prioritise workload
Flexible and adaptable to change
Customer-centric, able to create a great customer experience and build rapport with customers
Some of our benefits include:
Life Assurance – 2x basic annual salary
Bereavement Counselling – Support during difficult times
Free Onsite Parking
Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
If you are a proactive individual with a passion for customer service and a keen eye for detail, we would love to hear from you. Join us at Restore Harrow Green and contribute to our mission of delivering exceptional business relocation services while making a positive impact on the environment and our communities.
Salary: £28,000
Contract type: Permanent
Hours a week: 37.5
Location: Croydon, CR2 6PL
We are seeking a dedicated Client Engagement Executive to serve as the primary point of contact throughout our customers' journeys. In this role, you will understand the customers' needs and work to enhance their overall experience.
Key Responsibilities:
Maintain excellent customer service and communication standards at all times
Resolve any issues and complaints from clients using intuition and problem-solving skills
Maximise sales opportunities by upselling products and services to customers
Consistently work to company and legal standards when processing documentation
Handle all administrative enquiries professionally and promptly, ensuring all documentation is accurately checked before processing
About You:
Excellent active listening skills
Ability to work collaboratively and share best practices
Enthusiastic, self-motivated, with a positive “can do” attitude
Excellent organisational skills with the ability to prioritise workload
Flexible and adaptable to change
Customer-centric, able to create a great customer experience and build rapport with customers
Some of our benefits include:
Life Assurance – 2x basic annual salary
Bereavement Counselling – Support during difficult times
Free Onsite Parking
Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
If you are a proactive individual with a passion for customer service and a keen eye for detail, we would love to hear from you. Join us at Restore Harrow Green and contribute to our mission of delivering exceptional business relocation services while making a positive impact on the environment and our communities.