Dewislen

Fraud Officer - Southern

Manylion swydd
Dyddiad hysbysebu: 05 Mawrth 2025
Cyflog: £30,975 i £35,678 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: National £30,975 Specified Location Pay Zones (High Wycombe and Swindon) -£30,975 to £33,184, Outer London - £34,327 to £35,678.
Oriau: Llawn Amser
Dyddiad cau: 18 Mawrth 2025
Lleoliad: Swindon
Cwmni: Government Recruitment Service
Math o swydd: Parhaol
Cyfeirnod swydd: 394345/17

Gwneud cais am y swydd hon

Crynodeb

Do you have an inquisitive mind? Do you enjoy engaging with customers? If so, we need you!

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy and is responsible for helping people move into employment, supporting pensioners and protecting some of the most vulnerable in our society. Counter Fraud Compliance and Debt’s (CFCD) aim is to drive down the level of fraud, error and debt within the benefit system, to protect the public purse.

As part of Counter Fraud Compliance and Debt Directorate (CFCD) you will be at the heart of DWP’s efforts to reduce fraud and error in the benefit system. This is a hugely important public service, and our challenge is bigger than ever.

If you want to join somewhere that recognises the importance of work-life balance, where you can learn new skills and progress your career, then CFCD is the place for you.

What will you be doing?

Your work as a Fraud Officer will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible.

The job may include a range of duties, with the following provided as examples:

  • Conduct robust and challenging interviews by telephone or in person in accordance with all legal and policy requirements, pursuing all reasonable lines of enquiry. Ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found.
  • Ensure quality standards are maintained through adherence to all DWP policy and procedures, and CFCD operational instructions.
  • Work collaboratively, effectively and flexibly within a team and contribute towards team expectations.
  • Promote fraud awareness within DWP and to wider external business partners.
  • Gather, verify, and assess all available information to submit to the appropriate Decision Maker to enable accurate benefit reassessment and overpayment calculation.
  • Maintain accurate records and retain relevant evidence, redacting and annotating sensitive material when appropriate.
  • Liaise with other departments/organisations such as within the framework of any existing partnership agreements.
  • Prioritise workload in line with conflicting and changing priorities.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon