Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Neighbourhood Housing Lead SW London x3
| Dyddiad hysbysebu: | 04 Mawrth 2025 |
|---|---|
| Cyflog: | £34,904 bob blwyddyn, pro rata |
| Gwybodaeth ychwanegol am y cyflog: | plus Essential Car User Allowance (if Criteria Met) |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Mawrth 2025 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | London and Quadrant Housing Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Patch Location:
1. Lambeth – Kennington
2. Lambeth – Streatham/Clapham
3. SW London Region Lambeth/Southwark/Wandsworth
Reporting Office - Garratt Lane – Office location is due to change
Salary - £34,904 plus Essential Car User Allowance (if Criteria Met)
Closing date for completed applications - 17th March 2025 - 23:00
Interviews will be held in person on a date to be determined.
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent Housing Management for residents? This is an exciting opportunity for anyone who has experience within housing and has a passion managing antisocial behaviour
Why choose L&Q?
We offer a competitive annual salary and staff benefits package.
Strong family-friendly policies
Committed Learning & Development
Annual leave starting from 28 days rising to 31 PLUS bank holidays
Excellent Pension Scheme – double contribution up to 6%
Generous non-contributory life assurance
An Employee Assistance Programme
Employee discount/benefits portal
Westfield Health Cash Plan
Great places to work certified 2024-2025
Best Workplaces for Women
As the Neighbourhood Housing Lead, you will be responsible for the following:
Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents.
You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.
You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.
The successful candidate would:
Have Housing Management experience which is essential
Have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.
Be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.
Be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.
Have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.
Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.
Have a valid licence and access to a car for work use.
Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.
More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
1. Lambeth – Kennington
2. Lambeth – Streatham/Clapham
3. SW London Region Lambeth/Southwark/Wandsworth
Reporting Office - Garratt Lane – Office location is due to change
Salary - £34,904 plus Essential Car User Allowance (if Criteria Met)
Closing date for completed applications - 17th March 2025 - 23:00
Interviews will be held in person on a date to be determined.
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent Housing Management for residents? This is an exciting opportunity for anyone who has experience within housing and has a passion managing antisocial behaviour
Why choose L&Q?
We offer a competitive annual salary and staff benefits package.
Strong family-friendly policies
Committed Learning & Development
Annual leave starting from 28 days rising to 31 PLUS bank holidays
Excellent Pension Scheme – double contribution up to 6%
Generous non-contributory life assurance
An Employee Assistance Programme
Employee discount/benefits portal
Westfield Health Cash Plan
Great places to work certified 2024-2025
Best Workplaces for Women
As the Neighbourhood Housing Lead, you will be responsible for the following:
Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents.
You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.
You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.
The successful candidate would:
Have Housing Management experience which is essential
Have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.
Be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.
Be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.
Have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.
Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.
Have a valid licence and access to a car for work use.
Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.
More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.