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Housing Assistant

Manylion swydd
Dyddiad hysbysebu: 27 Chwefror 2025
Cyflog: £23,716 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 29 Mawrth 2025
Lleoliad: NE12 8EG
Gweithio o bell: Ar y safle yn unig
Cwmni: Karbon Homes
Math o swydd: Cytundeb
Cyfeirnod swydd: RQ00001430-60897

Crynodeb

Come and make a difference at Karbon as a Housing Assistant

We are looking to appoint a preferably qualified and experienced individual for the role of Housing Assistant in the Housing Team. You will be working within the Housing Team to support the development and delivery of effective and high-quality housing services to our customers.

About the role

You will provide an efficient administrative service which will include the maintenance of records on behalf of the team, mail merges, and process payment of invoices and manage general queries relating to invoices. You will be required to deal with general customer enquiries, the termination process and enquiries relating to our furniture service. You will also support colleagues with home visits, scheme or estate inspections, anti-social behaviour cases and take part in any community events.

About you

You’ll wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.

It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.

A full UK driving licence and access to a vehicle for work purposes is essential.

About our team

The successful candidate will work in our South Durham, Hartlepool and Teesside team led by the Housing Team Manager: Lesley Dowell If you would like further information about the role, please contact Lesley Dowell on 07808 530 395 or email lesley.dowell@karbonhomes.co.uk

Key Information

It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

  • Housing Assistant – Fixed term role until July 2025 with possible extension until September 2025.
    • Salary is £23,716 per annum plus a Karbon car payment of £2,260 per annum.
      • Location: Flexible base can be Stanley, Gosforth or Newburn.
        • Regular travel will be required.
          • 37 Hours per week with some homeworking available/flexible working

            Enjoy great benefits

            We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.

            We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.

            If this sounds like the role for you then please apply through the Karbon Homes website – https://www.karbonhomes.co.uk/careers/

            Important dates

            Closing date for applications

            Wednesday 12 March 2025

            We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post.

            Interview date

            Week commencing 17 March 2025 or Week commencing 24 March 2025.

            We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.