Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Customer Enabling Services Advocate
| Dyddiad hysbysebu: | 26 Chwefror 2025 |
|---|---|
| Cyflog: | £20,001.00 i £30,000.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Grade 3 (SCP 7 - 11) £25,584 - £27,269 pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 11 Mawrth 2025 |
| Lleoliad: | Sunderland, SR1 3AA |
| Cwmni: | Sunderland City Council |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 276849 |
Crynodeb
We are looking to recruit Customer Service Advocates to join the Councilandrsquo;s Customer Enabling Service? Advocates will be handling telecare alarm calls, Out of Hours emergency council calls and dispatching wardens across the city to support telecare customers.
andnbsp;
Variable shift patterns:
2 Permanent Positions working Monday andndash; Sunday 4 shifts 7am -3pm followed by 2 shifts off then 4 shifts 3pm-11pm
andnbsp;
3 Fixed Term Positions until 31st March 2026 working Monday andndash; Sunday 4 shifts 9am-5pm followed by 2 shifts off then 4 shifts 5pm andndash; 1am.
andnbsp;
The successful candidates will be part of a busy Customer Enabling Service. You will be responsible for providing a first-class service to our residents and customers who are at the heart of all of our processes. You must demonstrate that you are resilient, willing to be flexible, will support colleagues and strive to deliver a service to be proud of. In exchange, youandrsquo;ll have lots of opportunity to develop and receive support and encouragement from those around you?andnbsp;
andnbsp;andnbsp;
To be successful you will need to have the communication skills to relate to different people from across the community, presenting a positive, helpful approach and be comfortable working with new technology?andnbsp;
andnbsp;
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil
For further assistance contact: jobs@sunderland.gov.uk
andnbsp;
Please note that CVs are not acceptableandnbsp;
andnbsp;
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
andnbsp;
andnbsp;
Variable shift patterns:
2 Permanent Positions working Monday andndash; Sunday 4 shifts 7am -3pm followed by 2 shifts off then 4 shifts 3pm-11pm
andnbsp;
3 Fixed Term Positions until 31st March 2026 working Monday andndash; Sunday 4 shifts 9am-5pm followed by 2 shifts off then 4 shifts 5pm andndash; 1am.
andnbsp;
The successful candidates will be part of a busy Customer Enabling Service. You will be responsible for providing a first-class service to our residents and customers who are at the heart of all of our processes. You must demonstrate that you are resilient, willing to be flexible, will support colleagues and strive to deliver a service to be proud of. In exchange, youandrsquo;ll have lots of opportunity to develop and receive support and encouragement from those around you?andnbsp;
andnbsp;andnbsp;
To be successful you will need to have the communication skills to relate to different people from across the community, presenting a positive, helpful approach and be comfortable working with new technology?andnbsp;
andnbsp;
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil
For further assistance contact: jobs@sunderland.gov.uk
andnbsp;
Please note that CVs are not acceptableandnbsp;
andnbsp;
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
andnbsp;
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.