Warning
This job advert has expired and applications have closed.
Zest Food & Beverage Team Member
| Posting date: | 18 February 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £11.95 per hour plus various benefits |
| Hours: | Full time |
| Closing date: | 20 March 2025 |
| Location: | CV7 7HR |
| Company: | Forest of Arden Hotel Limited |
| Job type: | Permanent |
| Job reference: | 80eae66b73f9440e801b |
Summary
Job Summary
To prepare F&B areas by laying/clearing tables. To serve food and beverages, ensuring maximum customer satisfaction and service.
Scope/Business Context
- A Full-Time/Part-Time position based at The Forest of Arden Hotel.
- Number of Direct Reports – 0.
- Titles of Direct Reports –0.
Candidate Profile
Experience:
- Previous experience of food service in a similar style of operation preferred but not essential.
Skills and Knowledge:
- Strong Communication skills (verbal, listening, writing).
- Innovative.
- Pro-active and reliable.
- Able to work alone and within a team.
- Flexible hours in line with business needs.
- Must be well presented and have excellent personal hygiene.
Education or Certification:
- Good level of English essential
- Basic Food Hygiene Certified
Specific Duties
The following are specific responsibilities and contributions, critical to the successful performance of the position:
- Ensure that you have full product knowledge of all menu items and their service to ensure customer satisfaction.
- To maintain a high standard of service within food and beverage/conference events at all times as laid down within the company service standards.
- To promote sales and achieve maximum sales potential for both food and beverages.
- Clear and lay tables throughout and after service. Ensure that the still room and service areas are clean and tidy at all times.
- Deal with customer queries and try to resolve immediately. Making full use of the Guest Satisfaction Procedures.
- To communicate with others in the department to ensure excellent customer relations.
- To ensure that service to guests is of a prompt and efficient manner in line with company standards.
- To play an active part in company training and the culture of the company.
- To adhere to the company Uniform Standards at all times.
- Follow all Health and Safety Procedures.
- All company policies on Cash, Key and all Controls are adhered to and followed consistently.
Other
- Performs other related task as assigned by Management.
- Complies with The Forest of Arden Hotel policies and procedures.
- Working hours as required to do your job but normally not less than your contracted hours.
Benefits
- Perkbox - Variety of retail discounts
- Discounts with Bourne Leisure Group - Warner leisure and Haven Holiday Parks
- Discount with our sister hotel Dalmahoy Hotel
- Use of the leisure facilities including discounted rates for family
- Free meals and hot drinks provided on shift
- Free Shuttle bus service from nearby accessible locations
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.