Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Zest Supervisor (Part Time)

Manylion swydd
Dyddiad hysbysebu: 18 Chwefror 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £13.35 per hour plus various benefits
Oriau: Rhan Amser
Dyddiad cau: 20 Mawrth 2025
Lleoliad: CV7 7HR
Cwmni: Forest of Arden Hotel Limited
Math o swydd: Parhaol
Cyfeirnod swydd: 162d8faf60bd4d148389

Crynodeb

Job Summary

To supervise the F&B team and to ensure all food service standards are adhered to at all times as per the standard operating procedures.

Scope/Business Context

  • Number of Direct Reports – up to 16 team members
  • Titles of Direct reports – Food and Beverage team members

Candidate Profile

Experience:

Previous experience in a Supervisory role in a similar style of operation preferred but not essential.

Skills and Knowledge:

  • Strong communication skills (verbal, listening, writing)
  • Knowledge of software e.g., Microsoft Word & Excel, Micros Point of Sale System
  • Excellent organisation leadership/supervisory skills
  • Pro-active and reliable
  • Able to work alone and within a team
  • Flexible hours in line with business needs
  • Excellent customer service and hospitality skills

Specific Duties

The following are specific responsibilities and contributions critical to the successful performance of the position:

  • To supervise all team members to ensure all shifts and or dining times (Breakfast, Lunch or Dinner) run with a seamless approach
  • To adhere to the Company standards within the F&B areas
  • To complete the F&B new starter training manual with all new team members, including systems, Fourth and Health and Safety.
  • To be knowledgeable of all food and beverage items that the hotel provides within the F&B
  • To operate the micros system effectively and handle cash/pay in according to Company/hotel procedures
  • To be able to effectively carry out the opening up and closing down of the department as per Company/hotel procedures.
  • Prepare the F&B areas, ensuring that all areas are well stocked at all times, to include effective e cellar management and control.
  • Following instructions on all relevant Banquet Event Orders relating to F&B operations, paying special attention to the type of Event accounts and dining times/billing instructions.
  • To set up F&B floor as per the requirements of the Banquet Event Order
  • To maintain the cleanliness of all equipment and areas at all times
  • To roster team members accordingly in line with the business, adhering to the hotels flex % target and wage budget.
  • To support with the payroll process within the department including absence recording and payroll compliance.
  • To train team members and maintain the F&B service standards at all times in particular, using relevant Company training programmes.
  • To assist the F&B Management ream in carrying out regular one to ones and departmental meetings with members of the F&B team, demonstrating regular feedback to team members.
  • To assist in action/strategy planning to enhance the department,
  • To adhere to Forest of Arden Hotel Limited uniform standards at all times and ensure all team members do so
  • Follow all Health & Safety Procedures
  • To attend all training sessions as required by the hotel, to include all legislative training and additional training provided by the hotel
  • All policies on Cash, Key and All Controls are adhered to and followed consistently.

Other

  • Performs other related tasks as assigned by management
  • Complies with Forest of Arden Hotel Limited policies and procedures
  • Working hours as required to do your job but normally not less than your contracted hours
  • Cash/Bank Handling
  • Process all payment methods in accordance with Accounting procedures and policies.
  • Follow property control audit standards and cash handling procedures (e.g., blind drops).
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Obtain assigned bank and ensure accuracy of contracted monies, obtaining required for expected business level, and keeping bank secure at all times.
  • Transport bank to/from assigned workstation, following security procedures.
  • Work flexibly to include working at different times of day, including weekends for no less than 8 working hours per week with motivation and commitment.
  • Flexible & trained to work in Hotel Restaurants, Bars, Room Service and Conference & Banqueting.
  • Fourth, Micros, or any other systems access cards/passwords must not be left unattended under any circumstances, not shared with anyone, and must be stored appropriately whilst off duty.
  • Performs other duties as assigned to meet business needs.
  • Complies with Forest of Arden Hotel Limited policies and procedures.

Benefits

  • Perkbox - Variety of retail discounts
  • Discounts with Bourne Leisure Group - Warner leisure and Haven Holiday Parks
  • Discount with our sister hotel Dalmahoy Hotel
  • Use of the leisure facilities including discounted rates for family
  • Free meals and hot drinks provided on shift
  • Free Shuttle bus service from nearby accessible locations

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