Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Allocation Officer
| Dyddiad hysbysebu: | 18 Chwefror 2025 |
|---|---|
| Cyflog: | £23,125.73 i £24,643.03 bob blwyddyn |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 28 Chwefror 2025 |
| Lleoliad: | EX1 1JN |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Exeter City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | VAC000238/2024 |
Crynodeb
About you:
We are seeking a motivated and conscientious administrator to join our busy Devon Home Choice team. You should have proven IT skills and be confident in liaising with charities, statutory agencies, and the public as you will be responsible for communicating, both via the phone and written communication, the process for assessing and allocating social housing applications. You will work in a team alongside two Allocation Officers however you will be required to work closely with the wider Housing Needs team which offers an opportunity for you to broaden your skills and knowledge of housing and other related services. An understanding of the Housing Act VI legislation is desirable as this governs Devon's social housing allocation policy.
If you are ready to make a positive impact on the service provided to people seeking a solution to their housing need, where you can develop your skills in joint agency working and your housing knowledge, we would love to hear from you.
About the role:
Inputting data, which can be of a sensitive nature, into our bespoke housing system.
Verifying applications which have been submitted/ changed online.
Offering assistance and support to applicants by phone, email, and face to face.
Working closely with agencies which may advocate for applicants.
Undertaking administration tasks to ensure the smooth operation and ongoing improvement of working practices.
Always being mindful of the legislative and policy boundaries and upholding the values of both Devon Home Choice and Exeter City Council.
About the team:
Collaborative : We are an established team that work to agreed procedures, take great care in communication, and foster positive relationships with other teams and external agencies.
Hybrid Working: Enjoy flexible hybrid working arrangements that support your work-life balance.
Meaningful Impact: Play a vital role in supporting the public and ensuring correct assessment of their housing need.
Personal Skills Development: Working in a smaller team alongside two Allocation Officers, this post requires close relationships with a number of internal teams so this is a great opportunity to broaden your skills and knowledge of the wider housing spectrum.
What next?
If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.
Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact Julie Lenton, Housing Solutions Lead at julie.lenton@exeter.gov.uk
We reserve the right to close any vacancy before the closing date if enough applications are received.
Our commitment
At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.
To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.
We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
We are seeking a motivated and conscientious administrator to join our busy Devon Home Choice team. You should have proven IT skills and be confident in liaising with charities, statutory agencies, and the public as you will be responsible for communicating, both via the phone and written communication, the process for assessing and allocating social housing applications. You will work in a team alongside two Allocation Officers however you will be required to work closely with the wider Housing Needs team which offers an opportunity for you to broaden your skills and knowledge of housing and other related services. An understanding of the Housing Act VI legislation is desirable as this governs Devon's social housing allocation policy.
If you are ready to make a positive impact on the service provided to people seeking a solution to their housing need, where you can develop your skills in joint agency working and your housing knowledge, we would love to hear from you.
About the role:
Inputting data, which can be of a sensitive nature, into our bespoke housing system.
Verifying applications which have been submitted/ changed online.
Offering assistance and support to applicants by phone, email, and face to face.
Working closely with agencies which may advocate for applicants.
Undertaking administration tasks to ensure the smooth operation and ongoing improvement of working practices.
Always being mindful of the legislative and policy boundaries and upholding the values of both Devon Home Choice and Exeter City Council.
About the team:
Collaborative : We are an established team that work to agreed procedures, take great care in communication, and foster positive relationships with other teams and external agencies.
Hybrid Working: Enjoy flexible hybrid working arrangements that support your work-life balance.
Meaningful Impact: Play a vital role in supporting the public and ensuring correct assessment of their housing need.
Personal Skills Development: Working in a smaller team alongside two Allocation Officers, this post requires close relationships with a number of internal teams so this is a great opportunity to broaden your skills and knowledge of the wider housing spectrum.
What next?
If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.
Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact Julie Lenton, Housing Solutions Lead at julie.lenton@exeter.gov.uk
We reserve the right to close any vacancy before the closing date if enough applications are received.
Our commitment
At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.
To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.
We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.