Compulsory Basic Training Enforcement Manager
| Dyddiad hysbysebu: | 10 Chwefror 2025 |
|---|---|
| Cyflog: | £34,233 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | This role can attract a flexible working allowance of an additional 10% uplift on the advertised salary. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Chwefror 2025 |
| Lleoliad: | Gillingham (Kent) |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 387655/4 |
Crynodeb
Do you have an understanding of road safety implications?
Can you successfully coach others to develop and improve performance?
If so, we’d love to hear from you!
The successful Compulsory Basic Training (CBT) Enforcement Manager will lead a network of remote working and flexible rider enforcement examiners, to directly impact upon road safety outcomes.
The role covers the management of a wide range of duties including, overseeing motorcycle instructor standards checks, training site inspections, standards checks/compliance checks and enforcement duties and activities at DVSA operated sites and third-party premises and overseeing regular quality control activities are undertaken within their network. The post holder will be responsible for staff that are geographically dispersed and operating across a wide geographic network.
The post holder will role model the required culture of engagement and inclusion. They will develop their team’s potential and guide their activities to ensure delivery of high quality, efficient and effective services that meet customer’s needs and delivers the achievement of Business Plan targets and standards; always looking for value for money and consistency of service.
They will lead and implement change within their teams and also ensure concerns from customers and stakeholders are dealt with at the appropriate level to DVSA expectations.
Responsibilities include but are not limited to:
- Demonstrate leadership and provide line management, development and motivation to a network of rider enforcement examiners
- Provide guidance and advice to staff to support the delivery of objectives
- Lead and motivate their team through support, guidance and advice to engender good staff engagement and high performance
- Contribute to the identification of best practice and to take ownership for communicating and implementing these within own team
- Ensure that all “Performance and Development Management Reports” (PDMR) are completed on time, used effectively, align to the main tasks/objectives, meet with customer requirements and operational priorities
- Suspend activities if there are issues with Health and Safety and/or equipment and ensuring improvement plans are in place
- Deal with customer complaints and queries escalated by your team. Resolve as many as possible before escalating them using complaint procedure best practice
- Collaborate with other enforcement managers to enhance service delivery and the achievement of plans and standards
For more information about the role and responsibilities please see the attached Candidate Pack.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd