Planning & Operations Support Officer
| Posting date: | 07 February 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 09 March 2025 |
| Location: | Manchester, M1 3BG |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75682841 |
Summary
Do you want to be part of a team that helps make a difference to public transport across Greater Manchester?
Are you seeking an exciting opportunity to be part of a fast-paced operational department within TfGM?
Your Role
In this role you will be responsible for planning a number of varied transport surveys, you will therefore need to be able to prioritise work due to fluctuation in workloads. You will establish good working relationships and have comprehensive communication skills to liaise with both office based and operational staff.
For more information, please see the role profile at the bottom of the advert.
Who are we?
The Surveys Research and Analysis Department (SRAD) manage a team of Customer Research Surveyors who perform a range of transport-related surveys, collecting high quality data used to inform decisions to enhance transport across Greater Manchester. As a Planning and Operations Support Officer you will be at the centre of the preparation of these transport surveys.
You will be working in a fast-paced operational department with constantly changing schedules due to the high demand for transport surveys, giving you the chance to grow and build upon your existing knowledge and skills.
What you’ll bring
What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.
You will need to demonstrate a logical and innovative approach to problem solving and the ability to interpret data to identify errors. You will have experience of Microsoft Office packages, the ability to prioritise workloads to meet deadlines, be able to work as part of a team and also unsupervised. You must be educated to GCSE level grade A- C in Maths and English or equivalent levels of experience.
What we can offer you
This role is a fixed term contract for two years and comes with a competitive salary of £28,069 - £29,881 per annum. The role is hybrid offering working from home or in the office where travel is reimbursed.
At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.
Our benefits include:
- 28 days holiday per annum (plus bank holidays)
- Flexible and hybrid working options to promote and support a good work/life balance
- Free bus travel within Greater Manchester and free Rail or Metrolink travel to and from work within the Greater Manchester boundary
- Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions
- Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
- We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required
What's next?
We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.
Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.
If you believe you have the skills and experience required, we’d really like to hear from you. When completing your application, please ensure that you provide clear examples against the criteria questions, all appointments will be based on merit.
TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.
For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.
Please note we may close the advert early if we receive a high volume of applications.
NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.
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