Implementation Project Manager
| Posting date: | 05 February 2025 |
|---|---|
| Salary: | £11.44 to £15.44 per hour |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 06 March 2025 |
| Location: | Normanton, West Yorkshire, WF6 2TZ |
| Company: | evo Group |
| Job type: | Permanent |
| Job reference: | 1067456 |
Summary
Division: Banner
Reports To: Implementation Team Manager
Based: Normanton (NDC) or any Banner site
Role Overview:
As a key team within the Banner Business, the Implementation Team is responsible for the management of the transition process of awarded business, both new and retained, ensuring a realistic go live date is set and then achieved.
The Implementation Project Manager will work towards set team and individual goals and work to set processes to ensure a consistent standard of service across the team is achieved for each project. The Project Manager is the face of Banner and the main point of contact for the customer during the project from award, to Go Live and then until the project is signed off and passed over to sales. The Project Manager will work closely with Sales, Database, eCommerce, Marketing, EDI, Transport and all other departments which are required for the customer journey through implementation to ensure all the customer requirements are met and in place. The Project Manager is responsible for the initial meeting with the customer to start the project and this can be face to face or via Teams dependant on the project and customer requirements. The Project Manager will then communicate to the wider business to ensure the required timelines can be achieved. The Project Manager will manage regular communications with all parties involved in the project and they will build project plans which will be used to manage the project ensuring all required actions are completed. The Project Manager will also have to undertake any other tasks as directed by management such as supporting sales with ad hoc projects.
The Project Manager will also have to manage their own workload and ensure all house keeping requirements are completed within the required timelines along with managing their assigned projects.
Specific skills, knowledge, experience and qualifications
The ideal candidate will possess the following:
- High degree of business acumen
- Smart and professional as customer facing
- Excellent interpersonal skills
- Good Time Management skills
- Experience of sharing best practise
- Adaptive approach with a can do attitude
- To be able to think outside of the box, one size does not fit all
- Highly self-motivated and ability to self-manage workload
- Positive outlook with an eye towards continual improvement
- Excellent organisational and communication skills (written and verbal)
- Ability to work well under pressure and meet strict deadlines
- Good understanding of internal systems and departments
- Ability to lend gravitas and inspire confidence within the wider Banner Business
- Confident in project management and following the agreed processes
- Proficiency in actively solving problems and influencing others to accept the solution
- Experience in and ability to present to individuals or groups
- Ability to travel and show flexibility with working hours as workload requires
- High degree of computer literacy
- High level of attention to detail
- Articulate, numerate and literate
- Clean full driving licence
The following experience is desirable but not essential:
- Industry experience
- Project Management experience
- Knowledge of Implementation Processes
- JBA knowledge
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