Conference & Events Team Member
Dyddiad hysbysebu: | 04 Chwefror 2025 |
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Cyflog: | Heb ei nodi |
Gwybodaeth ychwanegol am y cyflog: | £11.95 per hour plus various benefits |
Oriau: | Llawn Amser |
Dyddiad cau: | 06 Mawrth 2025 |
Lleoliad: | CV7 7HR |
Cwmni: | Forest of Arden Hotel Limited |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | 86bf0bbfe82e47c29a42 |
Crynodeb
Job Summary
To liaise with guests and internal teams to support the successful running of events. To ensure guests needs are met according to their booking requirements. To prepare F&B areas by laying/clearing tables. To serve food and beverages, ensuring maximum customer satisfaction and service.
Candidate Profile
Experience:
- Previous experience of food service in a similar style of operation preferred but not essential.
Skills and Knowledge:
- Strong Communication skills (verbal, listening, writing).
- Innovative.
- Pro-active and reliable.
- Able to work alone and within a team.
- Flexible hours in line with business needs.
- Must be well presented and have excellent personal hygiene.
Education or Certification:
- Basic Food Hygiene Certified
Specific Duties
The following are specific responsibilities and contributions, critical to the successful performance of the position:
- Ensure that you have full product knowledge of all menu items and their service to ensure customer satisfaction.
- To maintain a high standard of service within food and beverage/conference events at all times as laid down within the company service standards.
- To promote sales and achieve maximum sales potential for both food and beverages.
- Clear and lay tables throughout and after service. Ensure that the still room and service areas are clean and tidy at all times.
- Deal with customer queries and try to resolve immediately. Making full use of the Guest Satisfaction Procedures.
- To communicate with others in the department to ensure excellent customer relations.
- To ensure that service to guests is of a prompt and efficient manner in line with company standards.
- To play an active part in company training and the culture of the company.
- To adhere to the company Uniform Standards at all times.
- Follow all Health and Safety Procedures.
- All company policies on Cash, Key and all Controls are adhered to and followed consistently.
Other
- Performs other related task as assigned by Management.
- Complies with The Forest of Arden Hotel policies and procedures.
- Working hours as required to do your job but normally not less than your contracted hours.
Benefits
- Perkbox - Variety of retail discounts
- Discounts with Bourne Leisure Group - Warner leisure and Haven Holiday Parks
- Discount with our sister hotel Dalmahoy Hotel
- Use of the leisure facilities including discounted rates for family
- Free meals and hot drinks provided on shift
- Free Shuttle bus service from nearby accessible locations
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd