Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Conference & Events Team Member

Manylion swydd
Dyddiad hysbysebu: 04 Chwefror 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £11.95 per hour plus various benefits
Oriau: Llawn Amser
Dyddiad cau: 06 Mawrth 2025
Lleoliad: CV7 7HR
Cwmni: Forest of Arden Hotel Limited
Math o swydd: Parhaol
Cyfeirnod swydd: 86bf0bbfe82e47c29a42

Crynodeb

Job Summary

To liaise with guests and internal teams to support the successful running of events. To ensure guests needs are met according to their booking requirements. To prepare F&B areas by laying/clearing tables. To serve food and beverages, ensuring maximum customer satisfaction and service.

Candidate Profile

Experience:

  • Previous experience of food service in a similar style of operation preferred but not essential.

Skills and Knowledge:

  • Strong Communication skills (verbal, listening, writing).
  • Innovative.
  • Pro-active and reliable.
  • Able to work alone and within a team.
  • Flexible hours in line with business needs.
  • Must be well presented and have excellent personal hygiene.

Education or Certification:

  • Basic Food Hygiene Certified

Specific Duties

The following are specific responsibilities and contributions, critical to the successful performance of the position:

  • Ensure that you have full product knowledge of all menu items and their service to ensure customer satisfaction.
  • To maintain a high standard of service within food and beverage/conference events at all times as laid down within the company service standards.
  • To promote sales and achieve maximum sales potential for both food and beverages.
  • Clear and lay tables throughout and after service. Ensure that the still room and service areas are clean and tidy at all times.
  • Deal with customer queries and try to resolve immediately. Making full use of the Guest Satisfaction Procedures.
  • To communicate with others in the department to ensure excellent customer relations.
  • To ensure that service to guests is of a prompt and efficient manner in line with company standards.
  • To play an active part in company training and the culture of the company.
  • To adhere to the company Uniform Standards at all times.
  • Follow all Health and Safety Procedures.
  • All company policies on Cash, Key and all Controls are adhered to and followed consistently.

Other

  • Performs other related task as assigned by Management.
  • Complies with The Forest of Arden Hotel policies and procedures.
  • Working hours as required to do your job but normally not less than your contracted hours.

Benefits

  • Perkbox - Variety of retail discounts
  • Discounts with Bourne Leisure Group - Warner leisure and Haven Holiday Parks
  • Discount with our sister hotel Dalmahoy Hotel
  • Use of the leisure facilities including discounted rates for family
  • Free meals and hot drinks provided on shift
  • Free Shuttle bus service from nearby accessible locations

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.