G7 Senior Leader for Personal Independence Payments Disputes Resolution Service
| Dyddiad hysbysebu: | 04 Chwefror 2025 |
|---|---|
| Cyflog: | £55,557 i £55,557 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Chwefror 2025 |
| Lleoliad: | Newcastle-upon-Tyne |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 389084/2 |
Crynodeb
The Dispute Resolution Service is a large and diverse service of nearly 2,800 colleagues based in England, Scotland and Wales and we are looking for an energetic and enthusiastic person to fill one key senior leadership role to support the delivery of our services and future modernisation agenda.
We welcome applications from candidates from all backgrounds who demonstrate inspirational and resourceful leadership, to help drive performance and deliver the best possible customer experience.
We care about our people and invest in their development, offering fantastic career development opportunities as well as excellent employee benefits.
Standard promotion rules will apply and successful candidates will be placed on the pay scale and terms and conditions of DWP.
The following link provides further information about careers within the Civil Service https://www.civil-service-careers.gov.uk/dwp-how-to-apply/
Successful candidates can expect to be involved in a range of the following:
- Being an active member of your Senior Leadership Team, providing visible and effective leadership and taking a personal lead in engaging with and communicating key messages and implementing corporate changes.
- Lead, motivate, support and encourage teams to operate flexibly, seeking feedback, listening and acting on this, setting performance standards and personalising services for our customers.
- Role model positive behaviours, effective leadership and encourage collaborative working between teams and directorates to drive innovation and service improvements across DWP.
- Contribute to business and people planning activities, ensuring appropriate and effective deployment of people and resources.
- Being accountable for the management of performance and service delivery within their business area, undertaking regular performance reviews with their colleagues, identifying risks to business performance achievement and opportunities for driving forward continuous improvement.
- Preparing briefings for Senior Leaders and Ministers, translation of data; building compelling business cases; planning for and mitigating risks; working with a wide network of stakeholders and building common understanding.
- Responsible for developing leadership capability through coaching and making full use of Operational Delivery Profession/Government Counter Fraud Profession learning & development products.
- Through role modelling positive behaviour and ways of working make DWP an inclusive place where people can be their best.
- Ensure compliance with DWP security and data protection regulations.
Hybrid Working
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd