Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Assistant Conference and Banqueting Manager

Manylion swydd
Dyddiad hysbysebu: 04 Chwefror 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: Competitive Salary plus various benefits
Oriau: Llawn Amser
Dyddiad cau: 06 Mawrth 2025
Lleoliad: CV7 7HR
Cwmni: Forest of Arden Hotel Limited
Math o swydd: Parhaol
Cyfeirnod swydd: a51bfc43705f4b7bbaae

Crynodeb

Job Summary

This role is instrumental in ensuring that all Conference and Banqueting operations run successfully and in line with all guest requirements. A hands-on position where you are expected to not only manage the team but also work alongside them, leading by example and demonstrating excellent standards.

Supporting the Conference and Banqueting manager with the delivery of successful events throughout the year.

Candidate Profile

Experience:

  • Ideally 2 years’ management experience within the hospitality industry
  • Customer service experience

Skills and Knowledge:

  • Ability to work under pressure
  • Strong verbal and written communication skills
  • Ability to listen and respond to guest needs
  • Problem solving skills
  • Ability to demonstrate delegation skills

Education or Certification:

  • Degree qualification is desirable but not essential

Specific Duties

  • Working with the C&B Manager to achieve the department strategy and goals.
  • Deputise and lead the C&B operation in the absence of the C&B Manager.
  • Support the operational teams to deliver high standards
  • Ensure that all C&B department standards remain consistent.
  • Optimise opportunities to hit and exceed budgeted targets.
  • Personally welcome each client and build strong relationships
  • Ensuring high levels of guest satisfaction
  • Ensure that the function rooms are set up as desired and as detailed in the business event order
  • Lead by example and display behaviours that team members can aspire to follow.
  • Ensure all new team members are trained and developed as needed within the probationary period.
  • Support the training of the team to enable them to deliver a consistently high level of service.
  • Team engagement at every event, with a briefing and debrief post event
  • Manage team member schedules and daily people management whilst controlling payroll
  • Work with various departments
  • Maximise all sales and upsell opportunities
  • To complete Duty manager shifts as required

Other

  • You will have a professional, organised, and friendly approach and be able to anticipate our guests needs and create memories
  • There will be progression opportunities

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.