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DIO-Business Support Team Manager
| Dyddiad hysbysebu: | 03 Chwefror 2025 |
|---|---|
| Cyflog: | £29,580 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Mawrth 2025 |
| Lleoliad: | KY11 2BL |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Defence |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 389569 |
Crynodeb
The Business Support Team is re-launching so this is an exciting opportunity to join our new team and help shape the services it provides. Reporting to the Strategic Support Manager, the Business Support Team Manager is based in Forthview House, Rosyth. The role manages a team of 4 staff who provide essential reception, business support and personal assistance services to building residents, RD and DIO colleagues and Regional Delivery Head 1*.
Manage Forthview House Business Support Team
• Line manage 4 staff (AO grade), providing support and guidance to carry out their duties, celebrate team successes and escalate issues.
• Promote strong working relationships both within the team and with service users
• Conduct weekly team huddles and regular team meetings.
• Oversee group mailbox and ensure all communications are actioned.
• Cover staff responsibilities/duties when required and maintain Reception opening hours.
• Ensure Forthview House Sharepoint page is updated so content is relevant and current.
• Review and challenge current local processes and implement improvements where appropriate.
Building Manager, Lead Fire Officer, First Aid Co-ordinator
• Provide a safe, secure and comfortable work environment for residents and visitors.
• Ensure all defects/faults are reported via the Hard FM Helpdesk and liaise with Hard FM and contractors
• Attend weekly site meeting with Hard FM and contractor representative.
• Attend monthly Site Infrastructure Management Meetings
• Liaise with Soft FM Cleaning Team and ensure stocks of building consumables are maintained.
• Maintain accurate records of all Fire Point and Fire Fighting equipment within Forthview House.
• Maintain list of Fire Wardens for display throughout the building, provide support and arrange training.
• Ensure monthly visual checks are conducted of all Fire Fighting equipment within Forthview House.
• Conduct weekly testing of the Fire and Evacuation alarm systems.
• Conduct annual building fire and emergency evacuation exercises.
• Ensure all Fire Routes and Exits remain unobstructed, and Fire Doors function correctly.
• Maintain and display list of First Aiders, ensure first aid supplies are available throughout building.
• Conduct 6 monthly Health & Safety inspections, record findings and implement corrective actions.
• Ensure building footfall is within capacity and manage requests for office and desk space.
Local Security Officer
• Arrange new starter accounts and hardware, transfer staff roles, leavers etc
• Maintain IT asset lists etc to ensure accurate records are available
• Order/return laptops, iPads, mobile phones and retain asset list of said items
• Assist colleagues with IT issues including password and bitlocker resets, hardware issues etc
• Support the rollout of IT equipment and maintain record of holders
• Oversee the ordering, distribution and return of office equipment, PPE and supplies, maintain records.
• Organise and attend Performance Review Meetings with Defence Digital (3 monthly)
Authorised Demanding Officer (ADO)
• Oversee bookings and ensure authorised use of vehicles (White Fleet, Hire & Private use) in accordance with Ministry of Defence policy.
• Manage and co-ordinate all regular servicing, MOT and maintenance bookings for 14 pool cars using online system.
• Liaise with local vehicle contacts to arrange maintenance of pool cars, order consumables, collate receipts and communicate updates.
• Manage x2 pool cars based at Forthview House.
• Monitor vehicle booking system to ensure that all requests, invoices, charges and notices are checked and acted upon in a timely manner.
• Issue fuel cards, collate and file fuel receipts once matched with monthly invoices.
Support Head of Establishment
• Provide regular building updates to HoE and escalate issues when required.
• Update and issue Business Impact Assessment and Business Continuity Plan.
• Provide general support as requested.
Manage Forthview House Business Support Team
• Line manage 4 staff (AO grade), providing support and guidance to carry out their duties, celebrate team successes and escalate issues.
• Promote strong working relationships both within the team and with service users
• Conduct weekly team huddles and regular team meetings.
• Oversee group mailbox and ensure all communications are actioned.
• Cover staff responsibilities/duties when required and maintain Reception opening hours.
• Ensure Forthview House Sharepoint page is updated so content is relevant and current.
• Review and challenge current local processes and implement improvements where appropriate.
Building Manager, Lead Fire Officer, First Aid Co-ordinator
• Provide a safe, secure and comfortable work environment for residents and visitors.
• Ensure all defects/faults are reported via the Hard FM Helpdesk and liaise with Hard FM and contractors
• Attend weekly site meeting with Hard FM and contractor representative.
• Attend monthly Site Infrastructure Management Meetings
• Liaise with Soft FM Cleaning Team and ensure stocks of building consumables are maintained.
• Maintain accurate records of all Fire Point and Fire Fighting equipment within Forthview House.
• Maintain list of Fire Wardens for display throughout the building, provide support and arrange training.
• Ensure monthly visual checks are conducted of all Fire Fighting equipment within Forthview House.
• Conduct weekly testing of the Fire and Evacuation alarm systems.
• Conduct annual building fire and emergency evacuation exercises.
• Ensure all Fire Routes and Exits remain unobstructed, and Fire Doors function correctly.
• Maintain and display list of First Aiders, ensure first aid supplies are available throughout building.
• Conduct 6 monthly Health & Safety inspections, record findings and implement corrective actions.
• Ensure building footfall is within capacity and manage requests for office and desk space.
Local Security Officer
• Arrange new starter accounts and hardware, transfer staff roles, leavers etc
• Maintain IT asset lists etc to ensure accurate records are available
• Order/return laptops, iPads, mobile phones and retain asset list of said items
• Assist colleagues with IT issues including password and bitlocker resets, hardware issues etc
• Support the rollout of IT equipment and maintain record of holders
• Oversee the ordering, distribution and return of office equipment, PPE and supplies, maintain records.
• Organise and attend Performance Review Meetings with Defence Digital (3 monthly)
Authorised Demanding Officer (ADO)
• Oversee bookings and ensure authorised use of vehicles (White Fleet, Hire & Private use) in accordance with Ministry of Defence policy.
• Manage and co-ordinate all regular servicing, MOT and maintenance bookings for 14 pool cars using online system.
• Liaise with local vehicle contacts to arrange maintenance of pool cars, order consumables, collate receipts and communicate updates.
• Manage x2 pool cars based at Forthview House.
• Monitor vehicle booking system to ensure that all requests, invoices, charges and notices are checked and acted upon in a timely manner.
• Issue fuel cards, collate and file fuel receipts once matched with monthly invoices.
Support Head of Establishment
• Provide regular building updates to HoE and escalate issues when required.
• Update and issue Business Impact Assessment and Business Continuity Plan.
• Provide general support as requested.